Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Kayla Hanke

Oklahoma City,OK

Summary

Dynamic professional with a proven track record at GLOW, adept in classroom management and innovative lesson planning. Excelled in building relationships and enhancing learning through interactive methods. Achieved significant improvements in student engagement and curriculum development, demonstrating exceptional verbal communication and critical thinking skills.

Overview

12
12
years of professional experience

Work History

Teacher

GLOW
06.2021 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Established clear expectations for appropriate conduct to maintain effective classroom management.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Documented detailed information on students to support communication with parents.

Sports Agent Assistant

CSA( Capitol Sports Advisors)
05.2015 - 02.2017
  • Facilitated successful negotiations between buyers and sellers under the guidance of experienced agents.
  • Boosted team productivity by providing administrative support during meetings, presentations, and trainings.
  • Provided valuable input on potential property improvements that could help maximize sale value based on market trends.
  • Fostered positive relationships with clients, vendors, and colleagues through professional communication skills both in-person and via correspondence.
  • Streamlined communication between clients and agents through diligent management of phone calls and emails.
  • Improved office organization by managing agent schedules, appointments, and travel arrangements.
  • Upheld confidentiality standards while managing sensitive information related to properties or client personal data.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Enhanced client satisfaction by providing timely and efficient assistance to agents in their daily tasks.

Recruiter Specialist

Tri-search
11.2014 - 05.2015
  • Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
  • Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
  • Maintained detailed records of candidate interactions and interview notes, aiding in future decision-making processes for similar roles.
  • Reduced time-to-fill for open positions by streamlining the interview process and providing timely feedback to candidates.
  • Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools.

Premium Sales Account Executive

KSE ( Kroenke Sports & Entertainment)
03.2013 - 09.2014
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Expanded company presence within the market by attending trade shows, conferences, and networking events.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Developed sales strategies for targeted market growth and increased profitability.
  • Exceeded sales targets consistently through strategic planning and execution.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Managed a diverse portfolio of accounts to ensure consistent customer satisfaction and loyalty.
  • Enhanced overall brand reputation within the industry through active participation in community events.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Lead sales team in achieving quarterly goals by providing coaching, training, and support as required.
  • Successfully retained top-performing clients while also acquiring new business partners leading to significant revenue growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Negotiated prices, terms of sales and service agreements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Set and achieved company defined sales goals.
  • Kept detailed records of daily activities through online customer database.
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to team objectives in fast-paced environment.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Presented professional image consistent with company's brand values.

Education

Bachelor Of Science - Mass Communication And Business

Saint Joseph’s College
Rensselaer, IN
05.2010

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Lesson planning
  • Positive role model and mentor
  • Growth mindset
  • Public speaking
  • Conflict resolution
  • Collaborative learning
  • Group and individual instruction
  • Curriculum implementation
  • Student assessment
  • Learning strategies
  • Innovative lesson planning
  • Curriculum development
  • Social-emotional learning training
  • Community involvement
  • Testing and grading
  • Special needs students
  • Subject matter expertise
  • Empathy and patience
  • Verbal and written communication
  • Team building
  • Student motivation
  • Flexible and adaptive
  • Interactive teaching and learning
  • Clear public speaking skills
  • Creative lesson plan development
  • Parent and student communication

Timeline

Teacher

GLOW
06.2021 - Current

Sports Agent Assistant

CSA( Capitol Sports Advisors)
05.2015 - 02.2017

Recruiter Specialist

Tri-search
11.2014 - 05.2015

Premium Sales Account Executive

KSE ( Kroenke Sports & Entertainment)
03.2013 - 09.2014

Bachelor Of Science - Mass Communication And Business

Saint Joseph’s College
Kayla Hanke