Kayla Harris
Las Cruces
Summary
Dynamic, detail-oriented, and creative Florist with a proven track record at Las Cruces Farmers Market, adept in flower arranging and customer service. Excelled in crafting personalized floral designs and building a loyal customer base through exceptional service and expertise. Demonstrated adaptability and professionalism, continuously enhancing offerings to meet evolving client needs.
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Florist
Self Employed- Las Crcues Farmers Market
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Provided customers with care directions for flower arrangements.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
- Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request.
Hostess
Luna Rossa Winery
07.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Arrowhead Park Early College High School
3600 Arrowhead Dr, Las Cruces, NM 8801105-2027
Associate of Science - Architecture
New Mexico State University
Las Cruces, NM05-2027
Skills
- Sales and service-oriented
- Customer Service-oriented
- Bouquet wrapping
- Creative vision
- Organizational skills
- Adaptability
- Conflict resolution
- Time management abilities
- Continuous improvement
- Professionalism
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Hospitality service expertise
- Table bussing
- Safe food handling
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- Food Handlers License, National Restaurant Association- ServSafe
Timeline
Hostess
Luna Rossa Winery
07.2024 - 09.2024
Florist
Self Employed- Las Crcues Farmers Market
High School Diploma -
Arrowhead Park Early College High School
Associate of Science - Architecture
New Mexico State University
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