Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Kayla Hawes

West Winfield,NY

Summary

My name is Kayla Hawes. I have two children . I am willing to learn new things .

Professional with experience in maintaining safety and discipline in various environments, including supervision of students during transportation. Demonstrated ability to enforce rules effectively while ensuring a calm atmosphere conducive to focus and safety. Background includes customer service roles that required strong communication skills and the ability to manage multiple tasks efficiently. Proven track record of providing quality service and support to diverse groups, enhancing overall operational effectiveness.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pre-K aide/ School Bus Attendant/

Mount markham central school
West Winfield, US
10.2019 - Current
  • Ensured the safety and well-being of students during bus transportation to and from school
  • Maintained order and discipline on the bus, enforcing rules and regulations to create a safe environment for all passengers
  • Maintained a calm and controlled environment on the bus to minimize distractions for the driver

Call Center Representative

Bassett Healthcare Network
Cooperstown, US
02.2017 - 05.2018
  • Call center representative.
  • Answer phones, schedule appointments, cancel appointments, transfer them to billing office for billing questions.
  • Transfer them to office if needed.

Housekeeping

Basset hospital in Cooperstown
Cooperstown, US
02.2017 - 11.2017
  • Provide friendly customer service for patients
  • Clean and sanitize patient rooms
  • Basset Medical Center

Cashier and Sales Associate

Kinney drugs
Richfield Springs, US
09.2016 - 02.2017
  • Provide excellent customer service
  • Handling responsibility of money
  • Maintaining the organization and stocking of shelves
  • Answering phones

Education

High school diploma - General studies

Mount Markham Senior High School
West Winfield, NY

Skills

  • Customer service
  • Experience with children
  • Communications
  • Call center experience
  • Experience working with students
  • Communication skills
  • Student safety
  • Bus supervision
  • Discipline enforcement
  • Calm environment

Certification

Driver's License

Personal Information

Authorized To Work: US for any employer

Timeline

Pre-K aide/ School Bus Attendant/

Mount markham central school
10.2019 - Current

Call Center Representative

Bassett Healthcare Network
02.2017 - 05.2018

Housekeeping

Basset hospital in Cooperstown
02.2017 - 11.2017

Cashier and Sales Associate

Kinney drugs
09.2016 - 02.2017

High school diploma - General studies

Mount Markham Senior High School
Kayla Hawes