Kayla Hernandez
Lake Elsinore,CA
Summary
Certified Medical Assistant with bilingual proficiency in Spanish, dedicated to delivering exceptional patient care and clinical support. Skilled in multitasks and prioritizing workloads with little or no supervision. Utilizes strong organizational skills to maintain efficient office operations, recording vitals signs and managing patient health records. Recognized for reliability, adaptability and teamwork, consistently collaborationg with healthcare professionals to achieve positive outcomes in patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Crown Surgery Medical Group
08.2017 - 10.2025
- Assisted healthcare providers with patient examinations and procedures.
- Utilized electronic health record systems for accurate documentation and data entry using ECW and PCM for patient assessments, documented vitals sign.
- Supported inventory management by tracking supplies and restocking as needed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments while properly disposing of contaminated supplies.
- Coordinated patient scheduling and managed clinic flow to optimize service delivery.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Managed a multi-line phone system for scheduling appointments, surgeries, and providing office information, answer questions, and direct calls to staff.
- Utilized empathetic and clear communication to instruct patients on pre- and post-operative care
- Proficient in sterile technique, wound assessments, and dressings changes.
- Competency in removing surgical sutures, staples and surgical drains.
Cashier
Food4less
07.2014 - 07.2016
- Received payment by cash, check, credit, vouchers or debits
- Greet customers entering establishment
- Assist customers by providing information and resolving their complaints
- Issue receipts, refunds, credits, or change due to customers.
- Identify prices of goods, services or admission, cash registers, or optical price scanners.
- Stocked merchandise
Education
Associate's Degree - Medical Assisting
San Joaquin Valley College
Temecula, CA08.2017
High School Diploma -
Elsinore High School
Lake Elsinore, CA06-2011
Skills
- Bilingual in Spanish
- Venipuncture/Injections
- Patient Scheduling
- Multitasking and organization
- BSL for Healthcare provider CPR, First Aid and AED
- Equipment sterilization/Autoclave
- Insurance verification
- Dependability and reliability
- Time management skills
- HIPAA compliance
- Schedule coordination
- Procedures assistance
- EMR / EHR
Certification
- HIPAA
- ECG's
- Venipuncture
- Injection
- Blood Pressure
- CPR/First Aid
Timeline
Medical Assistant
Crown Surgery Medical Group
08.2017 - 10.2025
Cashier
Food4less
07.2014 - 07.2016
Associate's Degree - Medical Assisting
San Joaquin Valley College
High School Diploma -
Elsinore High School