Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kayla Houston

Carlsbad,CA

Summary

Professional and formally trained restaurant server with six years of experience in the food service industry. Adept at delivering five-star service to guests of a four-diamond luxury resort. Adaptable to various work settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Ponte Vineyard Inn
06.2022 - Current
  • Communicated effectively with guests and colleagues to ensure that all orders were taken and served accurately
  • Demonstrated excellent knowledge of menu items and responded to customer inquiries in a timely and accurate manner
  • Adapted quickly to changes in the restaurant environment to provide the best service possible
  • Anticipated customer needs and quickly responded to requests.

Tutor for Foster Youth

Tutor Connections
08.2023 - 12.2023
  • Created a safe and respectful learning environment
  • Developed trusting relationship with student and family to make a positive impact on students' success.

Busser

Ponte Vineyard Inn
09.2021 - 06.2022
  • Transported dirty dishes and glassware to the kitchen for cleaning and sanitizing
  • Greeted and welcomed customers in a friendly and professional manner
  • Restocked tableware, condiments, and other supplies as needed to ensure orders were quickly and accurately fulfilled.

ACE Crew Member

Little Ceaser's Pizza
12.2019 - 09.2021
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Utilized up-selling and cross-selling techniques to increase revenue
  • Processed credit card and online payments securely and efficiently.

Education

Bachelors - Child Development

California State University San Marcos
05.2024

Skills

  • Excellent Communication Skills
  • Multitasking Skills
  • Teamwork Skills
  • Friendly and Outgoing Attitude
  • Excellent Customer Service Skills

Certification

  • Food Handlers License
  • L.E.A.D Beverage License

References

  • Caitlin Smith, Ponte Vineyard Inn, csmith@pontevineyardinn.com, (951) 587-6688
  • Michelle Bailow, Tutor Connections, mbailow@sdcoe.net
  • Samantha Aguilon, Little Ceaser's Pizza, aguilonsamantha3@gmail.com, (951) 426-1316

Timeline

Tutor for Foster Youth

Tutor Connections
08.2023 - 12.2023

Server

Ponte Vineyard Inn
06.2022 - Current

Busser

Ponte Vineyard Inn
09.2021 - 06.2022

ACE Crew Member

Little Ceaser's Pizza
12.2019 - 09.2021

Bachelors - Child Development

California State University San Marcos
Kayla Houston