David West
Lake Charles,LA
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
Saltgrass Steakhouse
Lake Charles , LA
09.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Grocery Clerk
Dierberg's Markets
Edwardsville, IL
02.2023 - 08.2023
- Electric powered pallet jack certified
- Stocking perishable/non-perishable grocery items
- Unloading delivery trucks
- Trained in multiple supermarket departments.
Front Desk Clerk
Hampton by Hilton
Glen Carbon, IL
11.2021 - 04.2022
- Checking guests in/out
- Money management
- Receptionist
- Multitasking
- Entertainment and F & B recommendations for guests.
Waiter/Server
RIDGEWAY COUNTRY CLUB
Germantown, TN
10.2014 - 10.2021
- Fine dining waiter
- Wine service
- Clean cut professional appearance
- Ability to work under high pressure
- High level customer service skills
- Spirits Program certified.
Food and Nutrition Catering Associate
Baptist Desoto Memorial Hospital
Southaven, MS
02.2008 - 10.2013
- Coordinate patient availability and physician prescribed diets with Health Unit Coordinators
- Know and study doctor prescribed diets with the ability to accurately explain such diets to patients and patient family members
- Work in an extremely fast paced environment and multitask
- Upholding the Morrison '21 Standards' and procedures for patient safety
- Deliver orders to as many as 40 patients per meal period after building each order to exact specifications
- Maintain correct inventory par levels between each meal period.
DOT Handler
Federal Express
Memphis, TN
03.2007 - 02.2008
- Frequently lift 75 lbs
- Operate aircraft loaders and tugs
- Working in a very fast paced environment indoors and outdoors in all weather conditions
- Assure all departing aircraft remain on schedule through proper communication practices.
Room Service Assistant Manager
MGM Grand (The Beau Rivage Hotel and Casino)
Biloxi, MS
03.2003 - 08.2005
- Ensure timely delivery of all Room Service orders
- Help food servers during heavy periods of business at any time
- Check inventory par sheets
- Host daily pre-shift meetings for all department employees
- Departmental inventory ordering of supplies on a private company computer operating system.
Food Server
The Gold Strike Hotel and Casino
Tunica, MS
- Deliver customer orders in a timely fashion
- Exhibit superior customer service
- Multitask and remember many orders at once
- Maintain a clean and orderly work station.
Education
Skills
- Outstanding customer service skills
- Type 32 WPM
- Reading comprehension
- Excellent ability to multitask
- Excellent communication skills
- Excellent hand to eye coordination
- Great safety precautions and awareness of surroundings
- Accurate tug driving ability
- Ability to marry up aircraft loaders to aircraft cargo doors
- Ability to bend, squat, push, pull and lift frequently
- Clerical office duties
- Use of Microsoft Excel and Microsoft Word
- Creating department schedules
- Assigning and assisting with (PAN sheets) personal action notices
- Knowledge of Micros operating systems
- Diversity training
- Ability to work in a fast-paced environment
- Problem-solving skills
Certification
- Server permit - State of Tennessee Alcoholic Beverage Commision, 01/01/14, 01/01/25, Authorization to serve alcoholic beverages at licensed liquor-by-the-drink establishments in Tennessee.
- TABC Certified
Timeline
Server
Saltgrass Steakhouse
09.2023 - Current
Grocery Clerk
Dierberg's Markets
02.2023 - 08.2023
Front Desk Clerk
Hampton by Hilton
11.2021 - 04.2022
Waiter/Server
RIDGEWAY COUNTRY CLUB
10.2014 - 10.2021
Food and Nutrition Catering Associate
Baptist Desoto Memorial Hospital
02.2008 - 10.2013
DOT Handler
Federal Express
03.2007 - 02.2008
Room Service Assistant Manager
MGM Grand (The Beau Rivage Hotel and Casino)
03.2003 - 08.2005
Food Server
The Gold Strike Hotel and Casino