Kayla Hovarter
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with nurses and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
OnePoint Patient Care
01.2025 - Current
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and delivery information
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Independent Contractor
Streamline Logistics
10.2022 - 12.2024
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS navigation systems to navigate faster routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contacted customers to confirm delivery details and locations.
- Verified package information to check for accuracy and completeness.
- Communicated with dispatch and customers for accurate delivery information.
- Delivered packages to customer doorsteps and nursing facilities.
- Managed delivery route for optimal use of time and fuel.
Education
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK05-2028
Associate of Applied Science - Diversified Studies
Oklahoma City Community College
Oklahoma City, OK05-2021
Skills
- Workflow optimization
- HIPAA
- Pharmacy operations
- Prescription filling
- Coordinating efficient routes
- Complex Problem-solving
- First aid and CPR
- Instructional methods
- Flexible and adaptive
Certification
- First Aid/CPR/AED Instructor Certification – Red Cross.
- HIPAA Compliance Certification – Various Accredited Providers.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Technician
OnePoint Patient Care
01.2025 - Current
Independent Contractor
Streamline Logistics
10.2022 - 12.2024
Bachelor of Science - Business Administration
Oklahoma State University
Associate of Applied Science - Diversified Studies
Oklahoma City Community College
Similar Profiles
BIANCA CANTUBIANCA CANTU
Pharmacy Technician at OnePoint Patient CarePharmacy Technician at OnePoint Patient Care
ANILINE TANGUBANILINE TANGUB
Pharmacy Technician at OnePoint Patient CarePharmacy Technician at OnePoint Patient Care
Lisha MerrymanLisha Merryman
Director of Medical Support at Patient First Urgent Care Center And Primary CareDirector of Medical Support at Patient First Urgent Care Center And Primary Care
LaShawn BrothersonLaShawn Brotherson
Pharmacy Technician/Pharmacy Technician Trainee at WalgreensPharmacy Technician/Pharmacy Technician Trainee at Walgreens
VANESSA L. HATCHERVANESSA L. HATCHER
Certified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty PharmacyCertified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty Pharmacy