Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Howell

Carrolton

Summary

A motivated second-year student pursuing a Bachelor's degree in Chemistry. Demonstrated ability to prioritize tasks, manage time effectively, and adapt to demanding situations. Strong communication abilities, both in speech and writing, acquired through academic projects and customer service roles. Proficient in multitasking and collaborating within team environments. Seeking an internship or entry-level opportunity to develop practical experience in the pharmaceutical or chemical industry.

Overview

3
3
years of professional experience

Work History

Outpatient Surgery

Madison House
09.2024 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted incoming visitors and patients and provided friendly, knowledgeable assistance.

Escort & Wayfinding

Madison House
03.2024 - 05.2024
  • Guided both patients and visitors to various hospital departments and facilities
  • Gave precise directions and addressed inquiries regarding services and hospital layout
  • Assisted mobility-impaired patients with wheelchair transport
  • Communicated effectively with hospital staff, patients, and visitors to address their needs

Hostess

Amedeo's Ristorante
04.2022 - 08.2024
  • Took reservations and to-go orders by phone, answered customer inquiries, and informed them of accurate wait times
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Documented reservations, alerted servers and managers of large groups, and prepared seating
  • Supported servers, food runners, and bussers in keeping the dining area ready for every guest

Education

Bachelor of Science (B.S.) - Undeclared

University of Virginia
Charlottesville, VA
12.2024

High School Diploma -

Smithfield High School
Smithfield, VA
06.2023

Skills

  • Customer Service
  • Guest Experience Management
  • Active Listening & Communication
  • Critical thinking

Timeline

Outpatient Surgery

Madison House
09.2024 - Current

Escort & Wayfinding

Madison House
03.2024 - 05.2024

Hostess

Amedeo's Ristorante
04.2022 - 08.2024

High School Diploma -

Smithfield High School

Bachelor of Science (B.S.) - Undeclared

University of Virginia
Kayla Howell