Robin Freeman
Marion
Summary
Administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.
Overview
20
20
years of professional experience
Work History
Outpatient Surgery Unit Secretary
Blueridge Healthcare
Morganton, NC
04.2024 - 01.2026
- Worked in patient facing position at front desk of busy outpatient surgery unit. Duties included greeting and checking in patients for surgery, filing insurance information and managing patient payments, as well as making charts and filing records. Maintained excellent patient experience, even in high tension situations.
ER Unit Secretary
Mission Health
Asheville, NC
07.2023 - 10.2024
- Unit secretary in busy emergency room. Assisted in managing patient admission, workflow, communications with MDs as well as other staff and EMS teams. Maintained HIPAA compliance with all communications.
Personal Assistant/Medical Secretary
South Tyneside and City Hospitals Sunderland
Sunderland
05.2006 - 05.2023
- Managing a Consultant and Staff Grade in Urology. I performed duties including canceling and rescheduling clinics, typing clinics, theatre discharges, along with organizing meetings. Dealt with patients along with dealing with their queries and reporting back information they might need.
- I also helped out on reception, booking patients in and out, and organizing further appointments if necessary.
Education
Business Administration/ Office Admin - Online course
McDowell Tech Community College
Marion, NC01.2026
High school diploma - undefined
McDowell High School
Marion, NC06.1989
Skills
- Transcription
- Scanning
- Answering phones
- Microsoft Outlook
- HIPAA
- Computer operation
- Typing
- Hospital Experience
- Meeting facilitation
- Medical Records
- Medical Receptionist
- Data management
- Medical Terminology
- Maintaining patient confidentiality
- Medical Scheduling
- Office Administration
- Receptionist duties
- Personal Assistant Experience
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Outpatient Surgery Unit Secretary
Blueridge Healthcare
04.2024 - 01.2026
ER Unit Secretary
Mission Health
07.2023 - 10.2024
Personal Assistant/Medical Secretary
South Tyneside and City Hospitals Sunderland
05.2006 - 05.2023
High school diploma - undefined
McDowell High School
Business Administration/ Office Admin - Online course
McDowell Tech Community College