Kayla Hoyles
Piney Flats,TN
Summary
Dynamic and detail-oriented professional with experience at Healthcare Services Group, excelling in time management and customer service. Proven ability to enhance workflow processes and maintain safety compliance. Skilled in cleaning and sanitizing, ensuring a hygienic environment while effectively monitoring inventory levels to support operational efficiency.
Overview
8
8
years of professional experience
Work History
Dietary Aide
Healthcare Services Group
09.2020 - 05.2025
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in maintaining cleanliness of kitchen and dining areas to ensure safety standards.
- Collaborated with dietary staff to accommodate resident preferences and dietary restrictions.
- Monitored food inventory levels and reported shortages to management for timely replenishment.
- Kept all kitchen areas clean, tidy and free of hazards.
Picker/Packer Associate
HSN
10.2018 - 03.2019
- Operated handheld scanners to accurately track inventory and shipments.
- Sorted and organized products efficiently for optimal order fulfillment.
- Collaborated with team members to enhance workflow processes and reduce delays.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Monitored stock levels and communicated shortages to management promptly.
Debit Card Fraud Specialist
Act
04.2017 - 11.2017
- Analyzed fraudulent transactions to identify patterns and mitigate risks.
- Collaborated with cross-functional teams to enhance fraud detection processes.
- Developed training materials for staff on fraud prevention techniques.
- Oversaw case investigations, ensuring compliance with legal and regulatory standards.
Education
Central High School
Blountville, TNSkills
- Time management
- Cleaning and sanitizing
- Customer service
Timeline
Dietary Aide
Healthcare Services Group
09.2020 - 05.2025
Picker/Packer Associate
HSN
10.2018 - 03.2019
Debit Card Fraud Specialist
Act
04.2017 - 11.2017
Central High School
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