Kayla Hubbard
Summary
Highly motivated business professional with several years of experience in planning, evaluating, and managing complex projects. Dedicated to providing quality care for ultimate customer satisfaction while delivering effective solutions to all problems.
Overview
11
11
years of professional experience
Work History
Coordinated Care Assistant
University Mississippi Medical Center
01.2023 - Current
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Nanny
Self-employed
05.2020 - 12.2022
- Provide daily care for four children under the age of three, including planning age-appropriate activities that encourage and prepare them to achieve developmental milestones.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Assistant Manager
Enterprise Rental Car
10.2016 - 03.2020
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Establish and implement a competitive sales environment by motivating colleagues
- Recognized as a top performer for sales and service
- Responsible for increasing revenue per rental unit, by up-selling clients with insurance, GPS, fuel and vehicle upgrade
- Targeted local businesses in the DFW area to use Enterprise for all company rentals
- Evaluated the financial reports of the branch weekly to make sure that all goals were met
- Branch ranked in the top 10% of the company for 2018 and 2019.
Teller
Wells Fargo
01.2013 - 04.2016
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Identified and maximized sales opportunities, and increased customer retention rates
- Processed all client transactions, including withdrawals, deposits, transfers, and loan payments
- Recommended credit and loan products, such as personal loans and mortgages
- Responsible for client access to cash boxes, bank vault and deposit boxes
- Sold and issued traveler's checks, cashier's checks and money orders.
Education
Master of Arts - Public Policy And Administration
Jackson State University
Jackson, MS05.2024
Bachelor of Science - Psychology
Jackson State University
12.2013
Skills
- Leadership
- Microsoft Office
- Customer Service
- Problem Solving
- Organizational Skills
- Management
- Communication
- Public Speaking
- Project Management
- Technical Skills
- Compassionate Care
Affiliations
- Alpha Kappa Alpha Sorority Inc
- Speaking Victory Ministries
Timeline
Coordinated Care Assistant
University Mississippi Medical Center
01.2023 - Current
Nanny
Self-employed
05.2020 - 12.2022
Assistant Manager
Enterprise Rental Car
10.2016 - 03.2020
Teller
Wells Fargo
01.2013 - 04.2016
Master of Arts - Public Policy And Administration
Jackson State University
Bachelor of Science - Psychology
Jackson State University
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