Dynamic supervisor with expertise in staff training, performance evaluation, and program management. Proven ability to enhance program delivery and foster positive team environments, driving improved compliance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Supervisor
James Christian Learning Center
Greenville, FL
06.2019 - Current
Supervised daily operations of educational programs and classroom activities.
Trained and mentored staff on instructional techniques and student engagement.
Coordinated schedules and managed resources for effective program delivery.
Evaluated staff performance and provided constructive feedback regularly.
Facilitated communication between parents, teachers, and administration effectively.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Tracked progress on projects and provided timely feedback to staff members.
Trained new employees on company policies and procedures.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Implemented quality control measures, significantly reducing error rates.
Reviewed completed work to verify consistency, quality, and conformance.
Delegated work to staff, setting priorities and goals.
Sales Associate
Fast Track
Greenville, Florida
11.2016 - 06.2019
Greeted customers and provided exceptional customer service.
Assisted customers in product selection and provided detailed product information.
Helped customers find specific products, answered questions, and offered product advice.
Built rapport with customers to enhance their shopping experience and foster loyalty.
Processed customer transactions efficiently using point-of-sale systems.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Managed inventory levels and organized merchandise displays for optimal visibility.
Collaborated with team members to achieve sales targets and improve store performance.
Participated in promotional events to boost product awareness and drive foot traffic.
Answered incoming telephone calls to provide store, products and services information.
Youth Teacher
Boys and Girls Club
Greenville, Florida
02.2012 - 07.2014
Developed engaging lesson plans for diverse youth programs.
Facilitated group activities to promote teamwork and social skills.
Mentored individual students to enhance personal growth and confidence.
Collaborated with parents to address student needs and concerns.
Implemented safety protocols during all club activities and events.
Maintained accurate records of student attendance, grades, and other data.
Collaborated with administrators and colleagues on curriculum development initiatives.