Summary
Overview
Work History
Skills
Timeline
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Kayla Hutter

Fort Myers,FL

Summary

Seasoned Pool Server with background in upscale resorts and high-volume dining environments. Possess strong knowledge of food, beverages, and poolside service protocols, complemented by impeccable customer service skills. Able to multitask effectively while maintaining calm composure under pressure, enhancing overall guest experience. Previous roles have seen significant improvement in guest satisfaction and repeat business due to superior service delivery standards.

Overview

7
7
years of professional experience

Work History

Pool Server

Pink Shell Beach Resort & Marina
Fort Myers Beach, Florida
10.2023 - 10.2024
  • Greeted guests, informed them of daily specials and took food orders.
  • Delivered food to tables in a timely manner while ensuring accuracy of orders.
  • Provided friendly and courteous service to customers at all times.
  • Cleared dishes, silverware and glassware from tables as needed.
  • Checked identification for alcohol purchases to verify legal drinking age.

Server

Two meatballs in the kitchen
Cape Coral, Florida
01.2021 - 10.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Stayed informed about daily specials, new menu items, promotions.

Server

Cantina Laredo
Fort Myers, FL
10.2019 - 01.2021
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.

Server

fredas cafe
Cape May, NJ
03.2018 - 10.2019
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.

Skills

  • Point of sale systems
  • Safe Food Handling
  • Special event support
  • Safe food storage
  • Food and beverage knowledge
  • Menu Memorization
  • Allergy awareness
  • Proper food handling
  • Guest satisfaction

Timeline

Pool Server

Pink Shell Beach Resort & Marina
10.2023 - 10.2024

Server

Two meatballs in the kitchen
01.2021 - 10.2023

Server

Cantina Laredo
10.2019 - 01.2021

Server

fredas cafe
03.2018 - 10.2019

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Kayla Hutter