Kayla Inskeep
Englishtown,NJ
Summary
Efficient server with extensive experience in high-volume restaurant settings, recognized for exceptional productivity and task completion speed. Expertise in customer service, time management, and conflict resolution contributes to seamless dining experiences. Strong communication and adaptability skills enhance teamwork and meet diverse customer needs, resulting in high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
Tommy's Tavern + Tap
Edison, New Jersey
05.2024 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed orders accurately for food and beverages.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in training new servers on menu knowledge and service protocols.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Dining Room Supervisor
Anthony's Coal Fired Pizza
Englishtown, NJ
09.2021 - 11.2024
- Coordinated team schedules and managed daily operations for efficient workflow.
- Analyzed inventory data to forecast needs and adjust ordering strategies accordingly.
- Handled guest complaints professionally and efficiently to enhance satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Cooked menu items according to recipes and presentation standards.
- Facilitated communication between departments to streamline processes and resolve issues.
- Monitored staff performance and provided constructive feedback for improvement.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Associate of Science - Criminal Justice
Brookdale Community College
Lincroft, NJ01-2026
Skills
- Tableside etiquette
- Conflict resolution
- Task prioritization
- Training and mentoring
- Problem analysis
- POS system operations
Timeline
Server
Tommy's Tavern + Tap
05.2024 - Current
Dining Room Supervisor
Anthony's Coal Fired Pizza
09.2021 - 11.2024
Associate of Science - Criminal Justice
Brookdale Community College