Kayla Jacobo
Reno,NV
Summary
Motivated individual with a passion for delivering excellent customer service. Demonstrates a strong work ethic and embraces a team-player attitude. Extensive experience in the hospitality and retail industries, focusing on customer relations, problem-solving, and multitasking. Dedicated to providing exceptional customer service and maintaining a clean, organized environment. Proven reliability in fast-paced retail environments, adept at taking orders, preparing food, and operating cash registers. Consistently upholds high standards of customer service during high-volume, fast-paced operations. Committed to creating a positive customer experience and ensuring utmost customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Longboards Pizza
07.2022 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Coordinated with other team members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Operated cash register to ring up final bill and process various forms of payment.
- Completed all store opening and closing procedures
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Operated equipment safely according to standard operating procedures
- Trained new employees regarding company policies and food preparation procedures
Education
High School Honors Diploma -
North Valleys High School
Reno, NV06.2024
Skills
- Prioritization and Scheduling
- Sales Experience
- Cash Management
- Hospitality Service Management
- Clear Communication
- Workplace Efficiency
- Collaborative Team Engagement
- Inventory management
- Heavy lifting
- Store Operations Management
- Safety Regulation Adherence
- Commitment to Continuous Learning
Timeline
Crew Member
Longboards Pizza
07.2022 - Current
High School Honors Diploma -
North Valleys High School
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