Destiny Burton
Hurst,TX
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
4
4
years of professional experience
Work History
Crew Member
Arbys
El Paso, TX
08.2023 - 01.2024
- Completed orders while handling things around the store such as
- Customer service, Sanitizing the tables and dishes , Counting cash
- Registers,pack orders to go for uber eats / doordash
- Also helping the team
- Presented orders to guests within anticipated service times.
- Created training materials and conducted group trainings on new processes or procedures.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Party Hostess
Chuck E Cheese
El Paso, TX
02.2022 - 08.2022
- Handled Private birthday parties and their guests by taking orders
- Booking and confirming dates for party reservations
- Accommodating the guests and Party area for whatever it is that they
- Needed, assisted in bussing tables and arranging tables
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Ensured that all guests had a pleasant experience by providing friendly customer service.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Sales Associate
Kohl's
09.2019 - 01.2021
- Worked the registers as a cashier, and was a Omni online shopper so i was
- Walking through the departments picking out the requested items and
- Preparing them for online shipping
Education
High School -
J.M Hanks High School
El Paso, TX06.2019
Skills
- Restaurant Experience
- Windows
- Microsoft Office
- Animal Handling
- Time management
- Sanitation protocols
- Workplace safety
- Teamwork and collaboration
- Attention to detail
- Cleaning
- Food running
- Customer engagement
- Inventory restocking
- Multitasking and organization
- Phone reception
- Verbal and written communication
- Supply ordering
- Budget monitoring
- Office supply inventory
- Appointment scheduling
- Task prioritization
- Spreadsheet management
- Customer service
- Organization
- Document preparation
- Meeting planning
- Bookkeeping
- Call handling
- Event preparation
- Scheduling
- Proofreading
- Budget tracking
- Delivery scheduling
- Team bonding
- Event planning
- Database management
- Document proofreading
- Front office management
- Social media
- Outdoor activities planning
- Storytelling
- Music and movement
- Health and safety
- Proven team leader
- Activity planning
Awards
Certification In Adobe Photoshop
Languages
English
Timeline
Crew Member
Arbys
08.2023 - 01.2024
Party Hostess
Chuck E Cheese
02.2022 - 08.2022
Sales Associate
Kohl's
09.2019 - 01.2021
High School -
J.M Hanks High School