Kayla James
Lucernemines,PA
Summary
Committed Field Trainer 1 with a track record of many successes in the field. Seeking the opportunity to train newly hired crew members within the company in a classroom setting and also utilizing hands-on training in the field. Motivated leader/teacher that assists and directs crew members and crew leaders towards exceeding expectations. Always ensuring positivity and safety amongst crew members and clients. Highly reliable and reputable employee with a strong desire to always take on new challenges, responsibilities, and roles within the company. Energetic and talented training professional always bringing a positive attitude and considered a valuable asset to to the company.
Overview
2
2
years of professional experience
Work History
Field Trainer 1
Flagger Force Traffic Control Services
New Kensington , PA
2024.06 - Current
- Administered the hands-on portion of the Basic Work Zone field training process and ensured that all aspects of training were completed in accordance with the established protocols and timelines.
- Provided daily support, coaching, and guidance on Flagger Force best practices to all field employees.
- Provided remedial coaching and hands-on training.
- Utilized Microsoft Office tools for immediate interdepartmental communication regarding the Basic Work Zone hands-on training.
- Communicated regularly with Field Manager and Area Supervisors regarding progress made by field employees undergoing training.
- Identified areas of improvement within the field employees and developed plans for corrective action.
- Monitored employee performance in the field to ensure compliance with standards and best practices.
- Participated in and attended meetings to obtain useful information for use during in-field training.
Advanced Crew Leader
Flagger Force Traffic Control Services
Hummelstown , PA
2023.05 - 2024.06
- Provided feedback to crew members regarding work performance and identified areas for improvement.
- Demonstrated problem-solving skills by resolving conflicts between team members.
- Maintained a productive working environment by motivating crew members and encouraging teamwork on a day-to-day basis.
- Conducted pre-job briefs before setting up complex work zones.
- Utilized the PUB-213 for every work zone operation.
- Transported Arrow Panels and PLTs, along with setting them up appropriately per PUB-213 standards.
Crew Leader
Flagger Force Traffic Control Services
Hummelstown , PA
2023.01 - 2023.05
- Lead teams of 2-6 crew members in daily operations.
- Conducted pre-job briefs before setting up work zones.
- Utilized PUB-213 for all work zone operations.
- Inspected equipment for proper operation before use by crew members.
- Investigated any accidents or incidents that occurred on the job site, and went through proper procedures in reporting those incidents.
- Trained new hires on job duties, safety protocols, and company policies.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Worked closely with clients, ensuring the safety and quality of work were above expectations.
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FLHigh School Diploma - Academic
Homer Center Jr/Sr High School
Homer City, PASkills
- Job Safety Discussion
- New Crew Member Training
- Basic Work Zone Field Training
- Crew Management/Leadership
- Equipment and Truck Inspections
- Quality Traffic Control
- Professional Appearance
- PPE Enforcement
- Safety Guidelines/Policies
- Teamwork and Collaboration
- Proactive Problem Solving
- Jobsite Safety
- Vehicle Operations
- Documentation and Reporting
- Excellent Verbal and Written Communication
- Punctual and Motivated
- Client Satisfaction
- Microsoft Teams, Outlook, and Power BI
Accomplishments
- Class Type: Basic Work Zone (Crew Lead)-January 6, 2023
- Class Type: Lane Closures and Compex Setups (Advanced Crew Lead)-May 12, 2023
- Employee of The Month for April 2024
- Class Type: SEO (Safety Equipment Operator)-May 18, 2024
- Promotion to Field Trainer 1-June 6, 2024
- CPR Certified
Languages
English
Timeline
Field Trainer 1
Flagger Force Traffic Control Services
2024.06 - Current
Advanced Crew Leader
Flagger Force Traffic Control Services
2023.05 - 2024.06
Crew Leader
Flagger Force Traffic Control Services
2023.01 - 2023.05
Diploma - Medical Billing and Coding
Ultimate Medical Academy
High School Diploma - Academic
Homer Center Jr/Sr High School
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