Kayla Jenkins

Accounts Receivable Representative with extensive experience in managing client accounts and ensuring timely payments. Demonstrated proficiency in QuickBooks and Excel, leading to an 18% reduction in overdue accounts and improved cash flow. Skilled in enhancing client satisfaction and resolving billing issues efficiently. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence. Analytical Accounts Payable Clerk with sensible money management and bookkeeping skills. Detailed executor of comprehensive audits, identifying discrepancies to maximize profits and promote business growth. Attentive supervisor of numerous vendor accounts with specificity and adherence to organizational regulations.

• Manage client accounts, ensuring timely payments and resolving billing issues - Reduced overdue accounts by 18% - Proficient in QuickBooks and Excel - Improved cash flow - Enhanced client satisfaction
• Managed patient intake, reducing wait times and enhancing satisfaction through efficient processes.
• Verified insurance details, resolving discrepancies to ensure accurate billing and reduced claim denials.
• Scheduled appointments, optimizing calendar management to increase patient throughput and clinic efficiency.
• Collaborated with medical staff, ensuring seamless communication and improved patient care coordination.
• Collaborated with cross-functional teams to identify client needs, resulting in tailored solutions.
• Implemented customer feedback systems, enhancing service quality and satisfaction.
• Analyzed market trends to develop strategies, leading to increased client retention.
• Trained and mentored new team members, improving overall team performance.
• Resolved technical issues efficiently, minimizing downtime and ensuring client satisfaction.
• Managed office tasks, improving efficiency and reducing errors through meticulous attention to detail.
• Coordinated schedules, ensuring seamless operations and timely completion of tasks.
• Handled communications, fostering strong relationships with clients and team members.
• Organized records, enhancing data retrieval and accuracy for better decision-making.