Kayla J. Evans
Hazlet,NJ
Summary
Dynamic professional with a proven track record in customer service and operational management, notably at Scarlet Reserve CBD Dispensary. Skilled in Microsoft Platforms and Google Drive, with exceptional communication and leadership abilities. Excelled in building client relationships and streamlining processes, enhancing customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Consultant
Scarlet Reserve CBD Dispensary
03.2024 - Current
- Guides and assists clients choose a product that will help benefit their mental or physical ailments with outstanding customer service skills
- Responsibilities include managing the front desk and reception area, answering phone calls, handling cash, and inventory
Usher/Ticket taker
PNC Bank Arts Center
05.2018 - Current
- Usher/Ticket taker, and cleaner for concerts at PNC Bank Arts Center
Head Chef and Barista
Just Love Cafe
01.2024 - 04.2024
- Responsibilities include, customer service skills, maintaining preparing meals and drinks in a timely manner while using time management skills
- Cleaning the front and back of the restaurant, and taking orders through a point of sales system
At Home Elder Care Aide
11.2023 - 01.2024
- Providing help and support to elderly client, such as making food, assisting with daily tasks such as walking
- Providing a comfort environment such as playing games and arts and crafts
Bury The Hatchet Corporate Offices
08.2023 - 11.2023
- Assisting clients book large events while using customer service skills
- Using google drive and microsoft offices to keep track of bookings
Cannabidoil Consultant
My CBD Organics
06.2021 - 08.2023
- Responsibilities include; assessing clients find strains and products that best suit their ailments including; mental and physical disabilities, with background knowledge in mental health
- Extraordinary customer service skills and have built clientele and relationships with regular clients in the Matawan/ Monmouth County area
- Managed and in charge of front desk responsibilities such as; answering the phone, sending emails thru management, and inventory and cleaning
Magic of The Lights
11.2019 - 01.2022
- Assists patrons with customer service needs at a Live Nation Venue
VIP Nation Live Nation
05.2018 - 01.2020
- Directs concert goers to meet and greet and backstage packages, sorts through merchandise
Education
Brookdale Community College - Psychology and Social Work
Brookdale Community College
12.2023
Raritan High School -
Raritan High School
06.2019
Skills
- Adobe Premiere
- Microsoft Platforms
- Google Drive
- Bookeo
- Point of Sales: Toast
- Point of Sales: Square
- Point of Sales: Treez
- Teamwork
- Leadership
- Confidence
- Communication
Accomplishments
- Rockstar of the Show, Employee of the Month for one of Live Nation's top venues., 06/01/20
Activitiesandclubs
- Brookdale Psychology Club, 09/01/23, Present
- New Jersey Educators Association Preservice College Member, 09/01/20, 06/01/22
- Brookdale Adventure Bound Club, 10/01/19, Present
- Brookdale Education Club, 03/01/20, 06/01/22
- Phi Theta Kappa Honor Society, 02/01/21, Present
Certification
Be There Mental Health Certified
Timeline
Consultant
Scarlet Reserve CBD Dispensary
03.2024 - Current
Head Chef and Barista
Just Love Cafe
01.2024 - 04.2024
At Home Elder Care Aide
11.2023 - 01.2024
Bury The Hatchet Corporate Offices
08.2023 - 11.2023
Cannabidoil Consultant
My CBD Organics
06.2021 - 08.2023
Magic of The Lights
11.2019 - 01.2022
Usher/Ticket taker
PNC Bank Arts Center
05.2018 - Current
VIP Nation Live Nation
05.2018 - 01.2020
Brookdale Community College - Psychology and Social Work
Brookdale Community College
Raritan High School -
Raritan High School
Be There Mental Health Certified
Similar Profiles
Thalia GallardoThalia Gallardo
Sales Associate at Vapors CBD DispensarySales Associate at Vapors CBD Dispensary
FRANKLIN UWANDU NWOSUFRANKLIN UWANDU NWOSU
Security Guard/ Dispatch at Scarlet SecuritySecurity Guard/ Dispatch at Scarlet Security
Jacqueline CarterJacqueline Carter
Activities Assistant at Scarlet Oaks Retirement HomeActivities Assistant at Scarlet Oaks Retirement Home