Jaylen Moore
Nashville ,United States
Summary
An accomplished sales manager striving to futher my knowledge and skills within the technology and SAAS industry. My strong suit is building genuine connections with my customers while accelerating their business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Store Manager
T-Mobile
Nashville, TN
06.2018 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques across middle Tennessee.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Increased store sells year over year becoming the number 1 store in the district.
- Exceeded monthly revenue goals by more than 180%
- Managed customer relationships to increase activations and surpass a monthly goal of $15,000 dollars in revenue
- Experienced in closing small B2B deals and D2C sales.
- Made 25-50 outbound calls daily to increase small business sales for the region
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Sales Associate
Vision Works
Murfreesboro, TN
08.2016 - 06.2018
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelors - Information Technology
Tennessee State University
Nashville, TN12.2024
Skills
- Problem Solving
- PowerBi
- Salesforce
- Outreach
- G-suite
- Leadership & Development
- Decision Making
- Verbal and Written Communication
- Hubspot
- Word
- Excel
- Training new hires
Certification
- Winners circle (top 10% in company) 2018-2020 T_Mobile
- 2020-2022 value winner for T-Mobile
- Q1 and Q4 number 1 leader in district 2023
- Visionworks top sales performer 2016-2018
Timeline
Retail Store Manager
T-Mobile
06.2018 - Current
Sales Associate
Vision Works
08.2016 - 06.2018
Bachelors - Information Technology
Tennessee State University