Summary
Overview
Work History
Education
Skills
varsity cheerleader, track team
Timeline
Generic

Kayla Kearse

Stafford,VA

Summary

Proven achiever with experience at Big Lots, adept in POS terminal operation (hard skill) and excelling in customer engagement (soft skill). Elevated customer satisfaction through exceptional service, showcasing dependability and a goal-oriented mindset. Mastered cash handling accuracy and loyalty program promotion, significantly enhancing store efficiency and shopper loyalty.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate Cashier

Big Lots
10.2023 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Education

High School Diploma -

North Stafford High School
Stafford, VA
05.2025

Skills

  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash Handling Accuracy
  • Dependability
  • Customer Engagement
  • Goal-oriented mindset
  • Loyalty Program Promotion
  • POS Terminal Operation
  • Returns processing
  • Order Processing
  • Friendly and Helpful
  • Attention to Detail
  • Customer Service

varsity cheerleader, track team

I am currently second in the state of Virginia as a high jumper for North Stafford High School.

Timeline

Retail Sales Associate Cashier

Big Lots
10.2023 - Current

High School Diploma -

North Stafford High School

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Kayla Kearse