Kayla Kennedy
HOLLAND,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Ardana Food and Drink
Newtown, PA
08.2023 - Current
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Warminster West Diner
Warminster, PA
12.2021 - Current
- Assisted in training new servers.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Head Hostess
The Churchville Inn
Churchville, PA
05.2021 - 05.2022
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Maintained accurate records of reservations and wait times.
- Trained new staff on proper hosting procedures and policies.
Line Cook
Taco Bell
Richboro, PA
05.2020 - 05.2021
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Adhered to sanitation policies at all times when handling food products.
Education
Bachelor of Science - Pre-Professional Animal Science
Delaware Valley University
Doylestown, PA05-2028
High School Diploma -
Council Rock High School South
Holland, PA06-2023
Skills
- Leadership
- Time management
- Order management
- Guest engagement
- Strong work ethic
- Positive and professional
- Exceptional customer service
- Menu knowledge
- Accommodations of special requests
- Sales techniques
Affiliations
- Volunteer cheer coach
Timeline
Server
Ardana Food and Drink
08.2023 - Current
Server
Warminster West Diner
12.2021 - Current
Head Hostess
The Churchville Inn
05.2021 - 05.2022
Line Cook
Taco Bell
05.2020 - 05.2021
Bachelor of Science - Pre-Professional Animal Science
Delaware Valley University
High School Diploma -
Council Rock High School South
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