Kayla Kingston
Lilburn,GA
Summary
Customer-focused professional with experience in senior care, appliance sales, and footwear retail. Skilled in product knowledge, effective communication, and problem-solving. Proven ability to assist customers, manage tasks efficiently, and maintain organized workspaces while delivering high-quality service. Committed to enhancing the customer experience and supporting team goals
Overview
3
3
years of professional experience
1
1
Certification
Work History
Care Manager
Sunrise Senior Living
01.2025 - Current
- Communicate effectively with families and residents, addressing concerns, providing updates on resident care, and fostering a compassionate and supportive environment
- Assist with meal service in dining room
- Provide leadership and support to care team members, offering guidance, training, and ensuring high-quality care delivery
- Develop and implement personalized care plans for residents, ensuring their physical, emotional, and social needs are met in line with company policies and regulatory standards
Footwear Sales Associate
Dicks Sporing Goods
08.2023 - 02.2025
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Assist customers in selecting footwear by providing expert knowledge on product features, fit, and performance to ensure a tailored shopping experience
- Greeted and offered sales assistance to every customer upon entry into store.
- Maintain a well-organized and visually appealing footwear department, ensuring products are properly stocked, displayed, and easy to find
Appliance Specialist
Home Depot
06.2022 - 03.2023
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Stay up-to-date on product knowledge and promotions, participating in ongoing training to provide accurate, current information and enhance the customer shopping experience
- Assisted in the planning and execution of special store events focused on promoting appliances, resulting in increased visibility and sales for the department.
- Ensure appliances are properly stocked, displayed, and organized on the sales floor, maintaining a clean and appealing environment for customers
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05-2022
Skills
- Customer Service Excellence
- Product Knowledge
- Communication Skills
- Problem-Solving and Adaptability
Certification
- [CPR], [Sunrise Senior Living] - [February 11,2025]
Timeline
Care Manager
Sunrise Senior Living
01.2025 - Current
Footwear Sales Associate
Dicks Sporing Goods
08.2023 - 02.2025
Appliance Specialist
Home Depot
06.2022 - 03.2023
High School Diploma -
South Gwinnett High School
Similar Profiles
Alexandrea SchneiderAlexandrea Schneider
Care Manager at Sunrise Senior Living Sunrise Of HendersonCare Manager at Sunrise Senior Living Sunrise Of Henderson
Carin Marisi RodriguezCarin Marisi Rodriguez
Care Manager at Sunrise Senior LivingCare Manager at Sunrise Senior Living
Brooke BelleroseBrooke Bellerose
Wellness Nurse at Sunrise Senior LivingWellness Nurse at Sunrise Senior Living