Kayla Kurowski
Bartlett,Illinois
Summary
Offering warm and approachable personality with natural talent for client relations. Knowledge of skincare principles and techniques, including facials and waxing. Dedicated to enhancing client well-being and satisfaction through personalized treatments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Esthetician
Tricoci Salon & Spa
05.2024 - Current
- Educate clients on proper skincare routine maintenance and guide them in selecting appropriate home care products.
- Perform various facial treatments for optimal skin health, including custom facials, chemical peels, and LED therapy.
- Establish relationships with clients by providing personalized care and consistently delivering outstanding results.
Lead Receptionist
Tricoci Salon & Spa
03.2022 - 05.2024
- Provided support with scheduling appointments, retail and sales promotion questions, and assisted in service payment collection.
- Ensured compliance with established policies and procedures related to reception area operations.
- Demonstrated excellent customer service skills and ability to multi-task in a high-volume environment.
Manager
Sonic Drive-In
06.2020 - 04.2022
- Provided support for customers by addressing complaints quickly and efficiently.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
Education
Certification - Esthetics
Pivot Point Academy
Bloomingdale, IL09.2023
Skills
- Customer and client relations
- Multi-tasking and organization
- Thorough client consultation
- Consultative sales strategies
- Superior attention to detail
Certification
- PCA Certified
- MUD Certified
- State of Illinois Licensed Esthetician
Timeline
Esthetician
Tricoci Salon & Spa
05.2024 - Current
Lead Receptionist
Tricoci Salon & Spa
03.2022 - 05.2024
Manager
Sonic Drive-In
06.2020 - 04.2022
- PCA Certified
- MUD Certified
- State of Illinois Licensed Esthetician
Certification - Esthetics
Pivot Point Academy
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