Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Lee

Tampa

Summary

Hardworking and dedicated recent graduate of Arizona State University

W.P. Carey School of Business. Proven ability to establish and maintain

excellent varieties of skills within all areas of business through

coursework, internships and real-life scenarios. Strong abilities in

effective self-management during independent projects, as well as

collaboration, as part of a successful, productive team. Proficient in

digital marketing and the utilization of skills within various social media

platforms in order to drive maximum revenue. A strong leader who

works well under pressure.

Overview

4
4
years of professional experience

Work History

Lead Server

41 Bistro
Fort Myers
08.2024 - 07.2025
  • Delivered a fine dining experience in a high-volume, upscale restaurant known for exceptional service and attention to detail.
  • Anticipated quest needs and personalized service for VIP clientele, maintaining a professional, composed demeanor under pressure.
  • Thoroughly explained many items, including wine pairings and chef specials from memory, to guide guests through a curated culinary experience.
  • Consistently achieved high guest satisfaction scores and repeat clientele through attentive, warm, and intuitive service.
  • Collaborated with front and back-of-house staff to ensure seamless table turnover, minimal wait times, and an efficient flow of service.
  • Maintained meticulous attention to cleanliness and presentation, contributing to consistently high health and service ratings.

Server/Bartender/Host

Donabe
Scottsdale
07.2024 - 08.2024
  • Greeted customers in a friendly and professional manner.
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in an increase in sales.
  • Recognized and responded to new hire's individual needs and learning styles as a trainer.

Digital Marketing Intern,

Standecor
Barcelona
06.2022 - 08.2022
  • Curated posts on LinkedIn and Instagram in order to reach goals of generating more international website traffic.
  • Composed weekly articles for Standecor website.
  • Researched and identified new platforms and tools to improve marketing efforts and define target market.
  • Identified key words and relevant information to maximize website performance and boost SEO.
  • Attended work events to collect analytical research.

Central Operations

Amazon
Tempe
12.2021 - 06.2022
  • Coordinated and identified the most productive delivery routes possible for drivers, ensuring the smooth flow of daily operations.
  • Interpreted information from different sources, and applied problem-solving skills to ensure maximum productivity.
  • Solved for planned and unplanned supply chain events that affected deliveries.
  • Exercised and implemented skills developed through supply chain courses taken at the university.
  • Provided administrative support to management, resulting in improved efficiency in daily operations.

Education

Bachelor of Science - Digital And Integrated Marketing

Arizona State University W.P. Carey Business
Tempe, AZ
05-2023

International Business

Institute For American Universities
Barcelona, Spain
08-2022

Skills

  • Social Media Marketing
  • Marketing
  • Computer Skills
  • Communication
  • Adaptability
  • Leadership

Timeline

Lead Server

41 Bistro
08.2024 - 07.2025

Server/Bartender/Host

Donabe
07.2024 - 08.2024

Digital Marketing Intern,

Standecor
06.2022 - 08.2022

Central Operations

Amazon
12.2021 - 06.2022

Bachelor of Science - Digital And Integrated Marketing

Arizona State University W.P. Carey Business

International Business

Institute For American Universities

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