Versatile medical professional with expertise in compassionate patient care and efficient office management. Proficient in monitoring vital signs and maintaining accurate documentation to support informed treatment plans. Strong organizational skills enhance patient scheduling and streamline office workflow, resulting in improved healthcare delivery.
Hi, I’m
Kayla Lewis
Quad Cities
Summary
Overview
7
years of professional experience
Work History
Robert Young Center
Behavioral Health Tech
11.2018 - Current
Job overview
- Company Overview: Inpatient & Riverside Detox
- 1:1 safety observation with high-risk patients
- Conducted hourly and every 15-minute safety checks on patients to ensure their well-being.
- Measured and recorded vital signs to monitor patient health status
- Observed and reported physical and behavioral changes to inform treatment plans
- Engaged in positive and therapeutic interactions with patients to support their emotional well-being.
- Inpatient & Riverside Detox
Unity Point Health Multi-Specialty Clinic
Medical Assistant, Clinic Patient Experience Champion
11.2022 - 10.2023
Job overview
- Administered immunizations in compliance with health protocols to ensure patient safety.
- Coordinated patient appointment schedules to enhance office workflow and minimize wait times.
- Provided compassionate care, promptly addressing patient needs to improve satisfaction scores.
- Prepared exam rooms and assisted physicians during minor office procedures.
- Conducted patient interviews to gather relevant medical histories.
- Managed electronic health records to maintain accurate patient documentation.
- Ordered medical and office supplies to ensure proper inventory levels.
Education
Brown Mackie CollegeMoline, IL
Medical Assistant-Diploma from Healthcare
01-2005
University Overview
Grand Canyon UniversityPhoenix, AZ
Some College (No Degree) from Psychology
03-2026
University Overview
Skills
- Crisis intervention techniques
- Behavioral health documentation
- Electronic health records
- Interview patients
- Patient observation
- Behavioral observations
- Vital signs monitoring
- Patient-focused care
- Documentation skills
- Organizational skills
- Attention to detail
- Compassionate care
- Empathy and compassion
Personal Information
Personal Information
Accomplishments
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Focus & Honoring you award.
References
References
Kaitlyn Pearson, Supervisor
ImpactLife
1.5 yrs
kaitlyn.pearson@impactlife.org
Amanda Ratliff, Preceptor
Impactlife
1.5 yrs
amanda.ratliff@impactlife.org
Mallory O'Malley, CNA
Park Vista Retirement Community
10 yrs
309.644.9238
Certificates And Training
Certificates And Training
- CPR/BLS Adult, Child & Infant
- Infection Control Training
- Mandatory Child Abuse & Neglect IL/IA
- Mandatory Dependent Adult & Elder Abuse IL/IA
Personal And Professional Attributes
Personal And Professional Attributes
- Empathy
- Self-Awareness
- Responsible
- Flexibility
- Leadership
- Teamwork
- Interpersonal Communication
- Time Management
- Critical Thinking
- Problem Solving
- Adaptability
Timeline
Medical Assistant, Clinic Patient Experience Champion
Unity Point Health Multi-Specialty Clinic
11.2022 - 10.2023
Behavioral Health Tech
Robert Young Center
11.2018 - Current
Brown Mackie College
Medical Assistant-Diploma from Healthcare
Grand Canyon University
Some College (No Degree) from Psychology