Kayla Lira
Deltona,FL
Summary
Experienced and dedicated healthcare professional with a caring attitude towards treating all patients with dignity and respect. Over 6 years of extensive experience in patient services, committed to providing exceptional care and ensuring the well-being of those under supervision. Strong focus on delivering high-quality healthcare to create a positive and comfortable environment for patients.
Overview
5
5
years of professional experience
Work History
Radiology Support Coordinator
Orlando Health
Orlando, FL
10.2024 - Current
- Acted as a liaison between radiologists and healthcare providers to facilitate communication and workflow.
- Ensuring efficient patient flow and timely processing of imaging requests.
- Ensure the proper handling and management of digital images and reports, including quality control and correction of reports.
Front Desk Receptionist
Sterling Medical Group
08.2021 - 10.2023
- Scheduled patient appointments and procedures, optimizing office efficiency.
- Managed phone calls and patient inquiries, providing knowledgeable and courteous assistance.
- Assisted with billing and insurance claims processing, ensuring timely reimbursement.
Front Desk Receptionist
Dermatology and Mohs Surgery
06.2020 - 07.2021
- Managed front desk operations, including greeting patients, scheduling appointments, and answering inquiries.
- Handled patient registration and insurance verification processes efficiently.
- Maintained electronic medical records with accuracy and confidentiality.
Education
Associate Of Science - Medical Assisting
Southern Technical College
Orlando, FL05.2017
Skills
- Communication Skills
- Time Management
- Adaptability
- Critical Thinking
- Data Entry
- Teamwork
- Appointment Scheduling
- Insurance Verification
- HIPAA compliance
- Electronic Health Record Management
Timeline
Radiology Support Coordinator
Orlando Health
10.2024 - Current
Front Desk Receptionist
Sterling Medical Group
08.2021 - 10.2023
Front Desk Receptionist
Dermatology and Mohs Surgery
06.2020 - 07.2021
Associate Of Science - Medical Assisting
Southern Technical College