Professional Summary
Overview
Work History
Education
Skills
Timeline

Kayla Livengood

Reliant Holdings Incorporated
Shelocta,PA
4
years of professional experience

Dedicated customer service representative with strong problem-solving and active listening skills. Proven ability to resolve inquiries and enhance customer satisfaction through effective communication. Took time off to raise children and actively searching to return to the workforce.

Work History

Customer Service Representative

1 Year 11 Months
Reliant Holdings Incorporated | 10.2011 - 09.2013
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Collaborated with team members to resolve complex issues.
  • Documented and revised account details during each customer interaction.

Production Worker

2 Years 6 Months
Cook Vascular | 04.2009 - 10.2011
  • Operated production machinery to assemble products efficiently.
  • Monitored quality control processes to ensure product compliance with industry standards.
  • Collaborated with team members to streamline assembly line operations and reduce downtime.

Education

High School Diploma

Elderton Jr. Sr. High School | Elderton, PA | 06-2007

Skills

Customer service
Customer relations
Conflict resolution
Active listening
Relationship building
Critical thinking
Data management
Multitasking

Timeline

Customer Service Representative

Reliant Holdings Incorporated
10.2011 - 09.2013Read More

Production Worker

Cook Vascular
04.2009 - 10.2011Read More

Elderton Jr. Sr. High School

High School Diploma
Read More
Kayla Livengood