Kayla Lomeli
Fullerton,California
Summary
I'm detail-oriented individual with exceptional communication and project management skills. I've been given the chance to prove my ability to handle multiple tasks effectively and efficiently in fast-paced environments and have succeeded with some help from my teammates. My managers often recognize me for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I look forward to learning new skills and don't mind a challenge.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ross Stores, Inc.
03.2023 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Downtown Disney Customer Service
Working To Give
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Fullerton Union High School
Fullerton, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Multitasking
- Excellent communication
- Active listening
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Downtown Disney Customer Service
Working To Give
03.2024 - Current
Retail Sales Associate
Ross Stores, Inc.
03.2023 - 05.2024
Fullerton Union High School
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