Kayla McKinley
Fairdale,KY
Summary
Most would consider my strengths as being detail oriented and always being one step ahead. I enjoy working with others and hold myself to very high standards. My personal success is something that I take very seriously inside and outside of the work place. My intentions are to bring any establishment that I am with the most value possible.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Heritage Hills Golf Course
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Loan Processing
People's Bank Mt Washington
08.2018 - 07.2024
- Provide support to loan officers and the underwriting team by ensuring timely and accurate processing of loans
- Verifying loan documents and reviewing documentation
- Work daily with lenders, appraisers, and title companies to ensure funding conditions on time
- Responsible for managing pipeline for all originated loans and completing required reports
- Maintains high level of customer service
- Perform other duties as may be assigned
Retail Sales & Services/Loan Processor
People's Bank Mt.Washington
08.2018 - 07.2024
- Responsible for the needs of our customers and being the face of the bank
- Processed standard teller transactions for customers, including servicing customers accounts, processing payments, balancing cash drawers, cashing checks, etc
- Balanced branch's vaults, cash dispensers, and ATM
- Open new accounts for customers including checking, savings, and business accounts
- Establish strong credibility with customers
Childcare
12.2015 - 08.2018
- Attended to children in the child care facility while their guardian worked out
- Established a clean, safe, and healthy environment
- Ensure safe play conditions
- Observe and monitor children's play activities
Education
Current in Radiology - Radiology
Jefferson Community And Technical College
Louisville, KY05-2026
High school diploma -
Bullitt East High School
Mount Washington, KY06.2018
Skills
- Underwriting
- Childcare
- Customer service
- Retail sales
- Sales
- Loan processing
- Banking
- Escrow
- Pricing
- Loan Origination
- Accounting
- Communication skills
- Time management
- Analysis skills
- Cash handling
- Team player attitude
- Highly reliable
- Patience and tolerance
- Cleanliness and hygiene
- Customer service expertise
- Handling difficult customers
- Menu memorization
- Food service
- New hire training
- Typing
- Microsoft Outlook
- Microsoft Powerpoint
- Microsoft Access
- Strong multitasking
Certification
- BLS, CPR, and AED Certification, American Heart Association, 2024, July
Timeline
Bartender
Heritage Hills Golf Course
07.2024 - Current
Loan Processing
People's Bank Mt Washington
08.2018 - 07.2024
Retail Sales & Services/Loan Processor
People's Bank Mt.Washington
08.2018 - 07.2024
Childcare
12.2015 - 08.2018
- BLS, CPR, and AED Certification, American Heart Association, 2024, July
Current in Radiology - Radiology
Jefferson Community And Technical College
High school diploma -
Bullitt East High School
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