Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla McMillan

Shannon,NC

Summary

Dedicated individual with proven skills in customer service, cash management, and conflict resolution. Committed to creating positive customer experiences, supporting team growth, and self growth.

Overview

5
5
years of professional experience

Work History

Cashier

Popz Tobacco
10.2025 - 02.2026
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Checked personal identifications during alcohol and tobacco sales.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Cashier

Walmart
10.2023 - 08.2025
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Collaborated with team members to streamline workflow during busy periods.
  • Assisted in training new employees on operational procedures and customer service standards.

Cashier

Cookout
10.2020 - 10.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance through diligent cash handling practices.
  • Assisted in training new employees on operational procedures and customer service standards.
  • Ensured cleanliness and organization of workstations to meet health and safety standards.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Southern Lee High
Sanford, NC

Skills

  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Cash management
  • Conflict resolution
  • Retail merchandising
  • Multitasking and organization

Timeline

Cashier

Popz Tobacco
10.2025 - 02.2026

Cashier

Walmart
10.2023 - 08.2025

Cashier

Cookout
10.2020 - 10.2023

High School Diploma -

Southern Lee High
Kayla McMillan