Kayla McWilliams
Warner Robins,GA
Summary
Dynamic leader with proven success at WIS International Inventory Service, adept in staff training and development, and customer service excellence. Transformed teams to peak productivity, achieving significant client satisfaction. Expert in employee scheduling and fostering a positive culture through effective leadership and decision-making.
Overview
6
6
years of professional experience
Work History
Area Manager
WIS International Inventory Service
Warner Robins, GA
03.2023 - Current
- Managed a large district for a year + without a District Manager ranging from 30-65 employees.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Transformed underperforming teams into productive, profitable teams.
- Supervised small, medium, and large store inventories with groups ranging from 6-70 people.
- Created work schedules with travel.
Inventory Associate
WIS International Inventory Service
08.2018 - 03.2023
Education
High School Diploma -
Rockdale County High School
Conyers, GA2018
Skills
- Employee Scheduling
- Staff Training and Development
- Customer Service
- Attention to Detail
Timeline
Area Manager
WIS International Inventory Service
03.2023 - Current
Inventory Associate
WIS International Inventory Service
08.2018 - 03.2023
High School Diploma -
Rockdale County High School