Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kayla Meadwell

Kayla Meadwell

Cleveland,OH

Summary

Highly motivated Manager offering 9+ years of progressive leadership experience. Develops, leads and maintains large teams in high velocity environments to transform staff into outstanding leaders. Demonstrates creativity and savviness critical to financial and operational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Apprentice General Manager

Chipotle Mexican Grill
Brooklyn, OH
01.2019 - Current
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Forecasted sales, allocated resources and managed labor to improve productivity metrics.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Formed and sustained strategic relationships with clients.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Managed scheduling for 40 employees to optimize productivity.
  • Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
  • Generated daily operational and sales reports for corrective action or continuous improvement.

Service Manager

Chipotle Mexican Grill
Brooklyn, OH
04.2016 - Current
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Pitched in to complete various duties during peak periods or employee absences.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Inspected completed work to assess quality and identify skill gaps.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Validate drawer/safe counts
  • Open the store
  • Forecasted department goals and objectives and enforced deadlines to encourage task progression.
  • Defined department objectives and monitored performance to facilitate operations.
  • Informed and educated employees on changes from management.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.

Kitchen Manager

Chipotle Mexican Grill
Cleveland, OH
04.2014 - Current
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in food preparation, and cleaning roles to facilitate restaurant operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Led detailed, hands-on preventive maintenance and repairs to equipment.
  • Led, trained and developed culinary team members to meet and exceed restaurant standards.
  • Maintained food quality and safety standards
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.

Crew Member

Chipotle Mexican Grill
Parma, OH
03.2013 - Current
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Upheld high standards of productivity and quality in operations.
  • Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
  • Answered customer questions and took orders.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Prepared the food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Operated cash register to process cash, check and credit card transactions.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.

Home Delivery Driver

Best Buy Home Delivery Sub Contracted
Streetsboro, OH
01.2018 - 01.2020
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Lifted, lowered, and carried packages typically weighing 50-1000 pounds throughout regular course of delivery.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Fostered positive working relationships with regular customers.
  • Delivered and installed product with full demonstration for customer.

Education

High School Diploma -

Valley Forge High School
Parma Heights, OH
06.2014

Skills

  • Staff management
  • Task delegation
  • Coaching and mentorship
  • Friendly, positive attitude
  • Decision-making
  • Organizational skills
  • Reliable and trustworthy
  • Organization
  • Time management
  • Staff development
  • Issue and conflict resolution
  • Problem resolution
  • Customer service
  • Flexible
  • Customer engagement
  • Verbal and written communication
  • Hospitality service expertise
  • Order delivery practices
  • Telephone etiquette
  • Ordering procedures
  • Interactive communication skills
  • Point of sale operation
  • Product promotion
  • Performance improvement
  • Stocking and replenishing
  • Cash Handling
  • Point-of-sale transactions
  • ServSafe
  • Inventory organization
  • Staff Management
  • Operations management
  • Coaching and mentoring
  • Efficient multi-tasker
  • Budget development
  • Budgeting
  • Food preparation and safety
  • Effective leader
  • Deadline-oriented
  • Employee scheduling
  • Staff training/development
  • Recruitment
  • Consistently meet goals
  • Relationship building
  • Route delivery
  • Food delivery
  • Delivery routes
  • Delivery experience
  • Heavy lifting

Certification

ServSafe Manager Certification


Timeline

Apprentice General Manager

Chipotle Mexican Grill
01.2019 - Current

Home Delivery Driver

Best Buy Home Delivery Sub Contracted
01.2018 - 01.2020

Service Manager

Chipotle Mexican Grill
04.2016 - Current

Kitchen Manager

Chipotle Mexican Grill
04.2014 - Current

Crew Member

Chipotle Mexican Grill
03.2013 - Current

High School Diploma -

Valley Forge High School
Kayla Meadwell