Owen Daniels
Johnston, IA 50131-1475
Summary
Im a hard working and driven individual with the ability to not only lead and coach but be led and coached as well. Im very adaptive and able to learn and overcome new challenges. I enjoy working with a team and having people to look up to and learn from. I look forward to getting to know the team and earning my spot on it each and every day.
Overview
3
3
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
05.2024 - Current
- Optimized daily operations, ensuring efficient service and high-quality food preparation.
- Enhanced customer service by implementing staff training programs for improved performance.
- Reduced waste and improved cost efficiency through inventory management process analysis.
- Cultivated positive work environment through team-building and conflict resolution strategies.
- Maintained high food safety standards, ensuring compliance with health regulations.
- Identified profitability trends by monitoring financial performance, driving operational improvements.
Team Leader
Panera Bread
10.2022 - 04.2023
- Enhanced service quality by supervising team members effectively.
- Trained staff on procedures, boosting customer service excellence significantly.
- Established performance expectations, regularly monitoring progress and providing feedback.
- Resolved inquiries promptly, increasing overall guest satisfaction significantly.
- Elevated team skills through targeted coaching, improving individual performance outcomes.
Education
High School Diploma -
Borah High School
Boise, IDSkills
- Leadership and team building
- Problem resolution
- Operations management
- Time management
- Training and coaching
- Customer relations
- P&L management
- Labor cost controls
- Performance improvement
Timeline
General Manager
Chipotle Mexican Grill
05.2024 - Current
Team Leader
Panera Bread
10.2022 - 04.2023
High School Diploma -
Borah High School