Kayla Miller
Killeen
Summary
Detail-oriented professional with a strong background in financial services and customer support. Expertise in client communication, account management, and employee training within fast-paced environments, showcasing adaptability and teamwork to enhance overall service quality.
Overview
4
4
years of professional experience
Work History
Management Assistant
Enterprise Mobility
Killeen
09.2023 - Current
- Manage daily rental operation back end work as it pertains to contracts
- Coordinate vehicle availability, scheduling, and fleet organization
- Process rental agreements, payments, and documentation of vehicle damage
- Support personal and branch sales goals through upselling protection products.
- Onboarding and training of management trainees
- Assist customers with vehicle rentals, reservations, and account inquiries
Retail Investment Services Associate
T. Rowe Price Investment Services
Colorado Springs
07.2022 - 01.2023
- Educate clients on retirement account policies and taxable distributions
- Manage client accounts and resolve account maintenance issues
- Build strong client relationships through clear communication and support
- Process financial transactions while maintaining compliance with IRS regulations
- Train and mentor new hires through onboarding and coaching.
Education
Bachelors of Arts - Psychology, Women's Studies
Texas State University
San Marcos, TX05-2021
Skills
- Account Management
- Client relations
- Team Collaboration
- Time Management
- Problem Solving
- Adaptability
- Communication
- Relationship building
Timeline
Management Assistant
Enterprise Mobility
09.2023 - Current
Retail Investment Services Associate
T. Rowe Price Investment Services
07.2022 - 01.2023
Bachelors of Arts - Psychology, Women's Studies
Texas State University