KAYLA MINOR
Upper Marlboro,MD
Summary
Certified Dental Assistant demonstrating reliability, positivity, communication and leadership skills. In 2019, received “Fast Track Award” for quick learning tasks required to meet the company’s daily needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant/Patient Services Representative
Greater Baden Medical Services
09.2022 - Current
- Scheduling patients via ECW to successfully complete patient current and future treatment
- Successfully managed high call volume on phone system
- Oversaw appointment scheduling for current and future patients
- Gathered, organized and input information into digital database
- Confirm insurance eligibility in order to process patient treatment
- Patient treatment room set up to complete treatments
- Completed digital full mouth x-rays for treatment
- Maintained instruments and tools to help team complete maintenance tasks quickly.
Crew Member
Panera Bread
11.2019 - Current
- Operated purchase of sales (POS) system to transact cash and credit card purchases
- Properly prepared food items for customers and maintained clean and sanitized work area
- Knowledgeable about products, ingredients, and merchandise for upselling
- Prepare special drink orders to assure customer satisfaction.
Certified Dental Assistant
Annapolis Comprehensive Dentistry
04.2021 - 09.2022
- Gathered, organized and input information into digital database
- Oversaw appointment scheduling for current and future patients
- Maintained instruments and tools to help complete maintenance tasks quickly
- Patient treatment room setup and breakdown
- Completed digital full mouth x-rays for treatment.
Dedicated Aide
Prince Georges County Public Schools
01.2020 - 04.2021
- Assist students with learning disabilities with classwork to help prepare for individual assignments
- Tutor students to assist them with successfully completing tests, homework assignments, and special activities
- Managed 30+ students and daily classroom duties when the teacher is absent
- Advise parents on students’ progress and development to ensure the student is following correct education and behavioral path.
Team Member/Manager
Tropical Smoothie
03.2019 - 11.2019
- Trained new employees on company’s policies and procedures
- Calculated daily sales proceeds at the end of shift for accuracy and placement in the safe
- Checked store inventory for shortages, replacements, and required merchandise for delivery
- Maintained adequate currency and coins and documented accurate amount received from financial institutions.
Camp Counselor
Prince Georges Park & Planning
07.2015 - 08.2019
- Supervised campers on daily off-site recreational outdoor activities
- Assisted with games to teach campers how to socialize, adhere to rules, and engage in organized activities
- Advised campers' parents daily on their progress and behaviors for improvement
- Collected field trip money and maintained accurate count to purchase needed materials for various activities.
Team Member
Tropical Smoothie
09.2018 - 03.2019
- Accurately conducted transactions involving cash and credit and assisted customers with merchandise selection
- Reported to work early to organize workstation, prepare special orders, and to guarantee proper inventory
- Assisted team members with completing tasks in a timely manner
- Maintained a neat, sanitary, and sterilized work environment.
Education
Some College (No Degree) - Elementary Education
Prince George's Community College
Upper Marlboro, MDCertification - Dental Assisting
Anne Arundel Community College
Arnold, MD05.2021
Skills
- Familiar with clerical/administration duties
- Familiar with customer service responsibilities
- Patient treatment room set up and patient comfort
- Familiar with digital scheduling and front office duties
- Familiar with insurance eligibility process
- Familiar with maintaining maintenance logs for machines
- Familiar with supply ordering
- Chair side techniques to assist dentist with patient treatments and procedures
- Understand HIPAA and OSHA laws and standards
- Knowledgeable about safety precautions and personal protection equipment for self and patients
- Importance of proper sterilization and disinfecting techniques
- Familiar with numbers and names of teeth
- Familiar with making impressions
- Able to educate patients on importance of oral hygiene
Certification
Dental Assisting National Board: Radiation, Health, & Safety Certification Jan 2022
Timeline
Certified Dental Assistant/Patient Services Representative
Greater Baden Medical Services
09.2022 - Current
Certified Dental Assistant
Annapolis Comprehensive Dentistry
04.2021 - 09.2022
Dedicated Aide
Prince Georges County Public Schools
01.2020 - 04.2021
Crew Member
Panera Bread
11.2019 - Current
Team Member/Manager
Tropical Smoothie
03.2019 - 11.2019
Team Member
Tropical Smoothie
09.2018 - 03.2019
Camp Counselor
Prince Georges Park & Planning
07.2015 - 08.2019
Some College (No Degree) - Elementary Education
Prince George's Community College
Certification - Dental Assisting
Anne Arundel Community College
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