Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kayla Molina

Kayla Molina

Midland,GA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Enthusiastic to working with others to provide a simple, efficient experience for customers. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

Longhorn Steakhouse
10.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted in bussing tables, as well as wiping down tables.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Receptionist

Barber's Driving School
03.2023 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Certified Lifeguard

DA Turner YMCA
08.2022 - 10.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Supervised swim instruction to patrons of various ages to avoid an emergency situation.
  • Monitored safety of guests in and around swimming pool.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Education

Columbus High School
Columbus, GA
05.2024

Skills

  • Patron Support
  • Serve Food
  • Safe Work Practices
  • Upselling
  • Guest Accommodations
  • Price Memorization
  • Guest Flow
  • Emergency Response
  • Public Safety
  • Organization and Efficiency
  • Call Transfers
  • Answer Telephone Calls
  • Time Management
  • Multi-Line Telephone Systems

Certification

  • First Aid/CPR Certified

Languages

Spanish
Elementary

Timeline

Receptionist

Barber's Driving School
03.2023 - 07.2023

Hostess

Longhorn Steakhouse
10.2022 - Current

Certified Lifeguard

DA Turner YMCA
08.2022 - 10.2022

Columbus High School

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Kayla Molina