Hi, I’m
Kayla Moore
Pine City,MN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
years of professional experience
1
Certification
Work History
Love The Journey
Administrative Assistant
2023.10 - Current (11 months)
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Central Nebraska Medical Clinic
Medical Receptionist
2021.05 - 2023.09 (2 years & 4 months)
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Answered phone calls and messages for 9 physicians in a family practice, scheduling appointments, and handling patient inquiries.
Mid-NE Individual Services
Healthcare Services Facilitator
2017.08 - 2021.04 (3 years & 8 months)
Job overview
- Assisted clients with daily living tasks, promoting self-sufficiency where possible while ensuring their safety and wellbeing.
- Collaborated closely with healthcare professionals to coordinate medical care for clients with complex health needs or concerns.
- Electronically documented daily teachings and medication management via Therap
- Scheduled and transported clients to and from all medical appointments. I also communicated all finding with necessary parties involved.
Response Products
Warehouse Manager
2016.01 - 2017.08 (1 year & 7 months)
Job overview
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed supplies.
- Saved money by shopping around for supplies, ordering in bulk, and finding cheap but quality truck drivers.
Becton Dickinson
Assembly Production Operator
2010.03 - 2015.12 (5 years & 9 months)
Job overview
- Assisted in the development of new assembly processes, resulting in improved productivity levels.
- Enhanced product quality by conducting thorough inspections and addressing defects promptly.
- Maintained accurate inventory records to prevent shortages and delays in production schedule.
- Implemented safety protocols for the proper handling of tools and equipment, reducing workplace accidents.
Education
Broken Bow High School , Broken Bow, NE
High School Diploma
05.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Customer Relations
- Critical Thinking
- Scheduling
- Documentation And Reporting
- Multi-Line Phone Systems
Certification
- Minnesota Real Estate Salesperson License
- National Association of REALTORS® (NAR) Membership
Timeline
Administrative Assistant
Love The Journey
2023.10 - Current (11 months)
Medical Receptionist
Central Nebraska Medical Clinic
2021.05 - 2023.09 (2 years & 4 months)
Healthcare Services Facilitator
Mid-NE Individual Services
2017.08 - 2021.04 (3 years & 8 months)
Warehouse Manager
Response Products
2016.01 - 2017.08 (1 year & 7 months)
Assembly Production Operator
Becton Dickinson
2010.03 - 2015.12 (5 years & 9 months)
Broken Bow High School
High School Diploma
- Minnesota Real Estate Salesperson License
- National Association of REALTORS® (NAR) Membership
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