Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Moore Williams

Orlando,FL

Summary

My goal is to secure a challenging and rewarding position that utilizes my skills and experiences, while providing opportunities for professional growth and advancement. I am a detailed-oriented individual with excellent administration skills, ability to prioritize task, proficient in MS office, power point and 5 + years of experience in performing executive support duties.

Overview

6
6
years of professional experience

Work History

Lease Up-File Coordinator(Travel)

Dominium Management
Florida
06.2023 - 06.2024

My role as a lease up- File coordinator involved traveling to new property developments to manage the leasing process. I oversees marketing efforts to attract tenants, conducts property tours, and handles lease agreements. I ensure that properties achieve high occupancy rates quickly by implementing effective marketing strategies and providing excellent customer service to potential tenants. My role combines travel, sales, and marketing expertise to support successful lease-ups for new developments.

  • Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently.
  • Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources.
  • Responded to telephone calls and emails from customers or clients to answer questions or resolve problems.
  • Managed flow of paperwork within organization by storing, retrieving and organizing records.
  • Provided customer service support via phone calls or emails when needed.
  • Provided administrative support in scheduling appointments, organizing documents, and preparing reports.
  • Collaborated with cross-functional teams to develop strategies that improved workflow efficiency.

Confidential Assistant

Confidential
Florida
09.2021 - 08.2023

My role as a confidential personal assistant involves managing sensitive information, organizing schedules, and handling personal and professional tasks for my employer. I ensure efficient time management, coordinates meetings and travel, and maintains confidentiality in all matters. My role requires discretion, strong organizational skills, and the ability to anticipate my employer's needs.

  • Efficiently managed administrative tasks and supported daily operations as a personal assistant
  • Coordinated schedules, organized meetings, and handled correspondence to ensure seamless communication
  • Managed intricate travel arrangements for high-end guests, including luxury accommodations, private transportation, and exclusive experiences
  • Orchestrated detailed itineraries, considering every aspect of the guest's preferences and requirements
  • Handled confidential matters with the utmost discretion and professionalism
  • Coordinated upscale events, ensuring flawless execution and exceeding expectations
  • Addressed personalized requests promptly, from reservations to special arrangements, to create a seamless and exceptional experience for the guests
  • Upheld a polished and professional image while consistently delivering top-tier service tailored to the unique needs of high-profile individuals.

Leasing and Marketing Manager

Lincoln Property Management
Lakeland, FL
08.2022 - 06.2023

My role as a leasing agent and marketing manager involves showing properties to potential tenants, explaining lease terms, and managing rental agreements. Additionally, I develop and execute marketing strategies to attract new tenants, manages online listings and social media, and analyzes market trends to optimize occupancy rates. My role combines customer service, sales, and strategic marketing to drive property leasing success.

  • Developed and implemented effective marketing strategies to attract and retain tenants to a property
  • Managed the leasing process, screened potential tenants, negotiated lease agreements, provided tours of the property, and developed and maintained relationships with local businesses
  • Ensured consistent company branding across all marketing platforms and maintained accurate records of leasing activity.

Leasing Agent

McKinley
Orlando, FL
11.2021 - 08.2022

My role as a leasing agent involves showing properties to prospective tenants, explaining lease terms, and facilitating rental agreements. As first point of contact I handle inquiries, conducts property tours, and ensures units are marketed effectively. Additionally, I assists with application processes, performs background checks, and addresses tenant concerns, providing excellent customer service throughout the leasing process.

  • Effectively marketed and leased residential or commercial properties
  • Conducted property tours, managed lease agreements, collaborated with property owners and prospective tenants to negotiate terms, and utilized strong interpersonal and communication skills to build positive relationships and facilitate the leasing process.
  • Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues.
  • Established strong relationships with prospective tenants through professional communication skills.
  • Processed applications quickly and efficiently while adhering to all fair housing regulations.
  • Performed regular site visits to ensure safety standards were met throughout the property grounds.

Assistant Retail Store Manager

Whistles & Hobbs
Orlando, FL
10.2019 - 04.2020

My role as an assistant manager in retail involves creating stylish outfits for customers, advising them on fashion choices, and keeping up with the latest trends. As an assistant manager, I supervise the team, manage inventory, and ensure smooth daily operations. My job blends fashion expertise with leadership and operational responsibilities to provide an excellent shopping experience and achieve store goals.

  • Supported the Store Manager in overseeing the day-to-day operations of the store, managing and motivating a team of sales associates, ensuring sales targets are met, providing excellent customer service, creating and implementing sales strategies, managing inventory and stock levels, maintaining store cleanliness, assisting with merchandising and visual displays.
  • Supervised employees engaged in inventory-taking and reconciling cash receipts to confirm accurate documentation.
  • Examined merchandise for correct pricing and functioning.
  • Provided customer service by greeting and assisting customers and responding to inquiries and complaints.
  • Created weekly schedules to maximize efficiency of personnel resources.
  • Developed strategic plans for improving overall operational efficiency of retail store.

Stylist/ Visual Merchandiser

Whistles & Hobbs
Orlando, FL
12.2018 - 10.2019

My job as a stylist and merchandiser involves selecting and coordinating outfits for clients, staying updated on fashion trends, and creating cohesive looks. As a merchandiser, I focuses on product presentation and organization in retail settings, optimizing displays to boost sales, and analyzing sales data to determine product performance.

  • Curated personalized outfits for clients, executed strategic visual merchandising initiatives, collaborated with cross-functional teams to synchronize merchandising efforts, fostered a stylish and engaging shopping environment.
  • Built strong relationships with customers by providing personalized advice based on their individual needs.
  • Maintained an organized work station with cleanliness and sanitation standards.
  • Provided consultations to clients to determine their specific needs.
  • Displayed creative problem-solving abilities in accommodating client needs.

Education

Columbia High School
Columbia, SC

Real Estate -

Real Estate Institution
Orlando, FL
02.2022

Skills

  • MS Office
  • Project Coordination
  • Discretion and Confidentiality
  • Schedule Coordination
  • Staff Management
  • Strategic Planning
  • Event Planning
  • Administrative Leadership
  • Point of Contact
  • Financial Management
  • CRM Software
  • Multitasking and Organization
  • Phone and Email Etiquette
  • Customer Service Management
  • Motivational Leadership
  • Cross-Functional Collaboration
  • Social Media Marketing
  • Organization
  • Retail Merchandising Expertise
  • Excel Spreadsheet
  • Filing and data archiving

Timeline

Lease Up-File Coordinator(Travel)

Dominium Management
06.2023 - 06.2024

Leasing and Marketing Manager

Lincoln Property Management
08.2022 - 06.2023

Leasing Agent

McKinley
11.2021 - 08.2022

Confidential Assistant

Confidential
09.2021 - 08.2023

Assistant Retail Store Manager

Whistles & Hobbs
10.2019 - 04.2020

Stylist/ Visual Merchandiser

Whistles & Hobbs
12.2018 - 10.2019

Columbia High School

Real Estate -

Real Estate Institution
Kayla Moore Williams