Overview
Work History
Education
Skills
Timeline
Generic

Kayla Morales

Bronx

Overview

7
7
years of professional experience

Work History

CHILD CARE SPECIALIST

Athena House
01.2022 - Current
  • Advocating for the special needs of children and their families
  • Providing information, support, and guidance to parents
  • Prepared and organized mealtimes and snacks for children
  • Listen and work closely with children.
  • Established and maintained a safe, clean, and stimulating learning environment for the children under my care.
  • Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
  • Attended professional development workshops to stay current on best practices within the child care industry.
  • Fostered strong relationships with parents by addressing concerns promptly and professionally.

FRONT DESK RECEPTIONIST

01.2022 - 01.2022
  • Greet guest
  • Maintain check ins/checkouts
  • Sort mail, calendars, and applications.

HOSTESS/CASHIER

01.2021 - 01.2021
  • Welcomed guest in a warm and friendly manner
  • Handled customer’s payments
  • Resolves customers issues and answers questions
  • Balances cash drawer by counting cash at beginning and end of work shift.

NAIL SALON - LICENSED ESTHETICIAN

01.2019 - 01.2020
  • Clean, cut and shape nails before painting fingernails and toenails
  • Remove previously applied polish
  • Prepare and clean beauty station in-between appointments
  • Sterilize equipment before use.

CUSTOMER SERVICE, RADIAL, INC

01.2019 - 01.2019
  • Provided excellent customer service via phone while maintaining a positive attitude
  • Answered phones, emails regarding customer inquiries and managed their HelloFresh subscriptions and product information
  • Identified escalated issues and reported to high-level management
  • Followed up on complicated customer interaction when required.

ADMINISTRATIVE ASSISTANT, ZARO'S FAMILY BAKERY

01.2018 - 01.2019
  • Handled customer online and phone orders
  • Created marketing label for the store
  • Provided secretarial assistance to the executive owner of the company.

Education

Skills

  • Communication skills
  • Patience
  • Dedication
  • Customer relations
  • Organization skills
  • Empathy
  • Time management
  • Active listening

Timeline

CHILD CARE SPECIALIST

Athena House
01.2022 - Current

FRONT DESK RECEPTIONIST

01.2022 - 01.2022

HOSTESS/CASHIER

01.2021 - 01.2021

NAIL SALON - LICENSED ESTHETICIAN

01.2019 - 01.2020

CUSTOMER SERVICE, RADIAL, INC

01.2019 - 01.2019

ADMINISTRATIVE ASSISTANT, ZARO'S FAMILY BAKERY

01.2018 - 01.2019

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Kayla Morales