Summary
Overview
Work History
Education
Skills
Languages
Timeline

Kayla N. Morgan

Sun Tan City
Cookeville,TN
1
Language
10
Years of experience

Tanning and Wellness Consultant experienced in retail and package sales alongside wellness services. Managed POS transactions to enhance customer satisfaction and drive sales growth. Focused on delivering exceptional wellness experiences that promote health and well-being.

Work History

1 Year
10.2025 - Current
1 Year
Tanning and Wellness Consultant
Sun Tan City | Cookeville, TN
10.2025 - Current
  • Align customer needs with tailored tanning, wellness, and product recommendations to support informed buying decisions.
  • Educated guests on wellness services, memberships, and product selections, ensuring clarity and confidence in their choices.
  • Managed hundreds of customer interactions weekly, expertly matching guests with tailored service, product, and package recommendations to enhance their experience.
  • Resolved customer concerns professionally, strengthening relationships and ensuring a consistently positive experience.
  • Support promotional displays, merchandising, and inventory replenishment to keep the sales floor organized and stocked.
  • Maintain opening & closing routines, shift coordination, and store compliance to keep daily operations running smoothly.
3 Years
10.2021 - 10.2024
3 Years
Cashier and Breakfast Cook
Buck Mountain Market | Cookeville, TN
10.2021 - 10.2024
  • Greeted customers and provided friendly checkout service, enhancing overall shopping experience during busy shifts.
  • Processed hundreds of cash, credit, and debit transactions daily with accurate POS and payment handling.
  • Restocked front-end supplies, organized register stations, and maintained merchandising displays to ensure smooth operations throughout the day.
  • Opened and closed store as key holder, executed opening and closing procedures, and coordinated shifts to ensure effective store management.
3 Years
03.2017 - 03.2020
3 Years
Barista/ Shift Lead
Dunkin' Donuts | Cookeville, TN
03.2017 - 03.2020
  • Earned promotion to shift lead after one year of strong performance.
  • Coordinated shift operations and ensured team coverage during peak periods to maintain service quality.
  • Trained crew members on beverage preparation, POS procedures, and store standards to enhance team proficiency.
  • Monitored supply levels and executed opening and closing routines to ensure operational readiness.
  • Managed register counts and secure cash closeouts at the end of shifts.

Education

High School Diploma

Cookeville High School | Cookeville, TN

Skills

  • Consultative selling
  • Upselling
  • Sales goal tracking
  • Customer service
  • Customer needs assessment
  • Inventory management
  • Store opening procedures
  • POS & payment processing

Languages

English

Timeline

Tanning and Wellness Consultant
Sun Tan City
10.2025 - CurrentRead more
Cashier and Breakfast Cook
Buck Mountain Market
10.2021 - 10.2024Read more
Barista/ Shift Lead
Dunkin' Donuts
03.2017 - 03.2020Read more
Cookeville High School - High School Diploma,
Read more
Kayla N. Morgan