Kayla Morris
Antioch,CA
Summary
With over a decade of experience in both the beauty and dance industries, I bring a unique blend of artistic expertise and professional dedication to every role I undertake. As a licensed esthetician, I specialize in enhancing natural beauty through expert brow waxing, lamination, tinting, lash lifts, and facials. My commitment to helping clients feel confident and radiant in their skin has been the cornerstone of my career in esthetics.
In parallel, my background as an NFL Pro Cheerleader has enriched my life with invaluable experiences in performance, teamwork, and mentorship. My love for dance, coupled with my extensive cheerleading experience, fuels my passion for teaching and guiding others in these disciplines. I am eager to explore opportunities as a dance or cheerleading instructor, where I can share my knowledge and inspire others.
Additionally, my strong customer service skills make me a natural fit for front desk and client-facing roles, where creating a welcoming and efficient environment is key.
I am actively seeking opportunities that allow me to leverage my skills in beauty, dance, and customer service while continuing to grow and make a positive impact.
Specialties:
- Esthetics: Brow Waxing, Brow Lamination, Lash Lifts, Facials
- Dance: Performance, Choreography, Instruction
- Customer Service: Front Desk Management, Client Relations
- Cheerleading: Performance, Coaching, Team Building
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Massage Envy
08.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Front Desk
SoulCycle
07.2024 - Current
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
BrowsByKaylaMarie
Self Employed
07.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Licensed esthetician specializing in brow waxing, lamination, brow tinting, lash lifts, lash tinting, brow tweeze, and lip waxing.
- Providing personalized care to clients, focusing on enhancing their natural beauty through detailed consultations.
- Specialize in delivering customized facials and skincare regimens tailored to individual skin types and concerns.
NFL Pro Cheerleader
E2K
05.2017 - 02.2024
- Participate in practice, training camp and games
- Participate in photo shoots
- Attend special appearances and charity events
Product Consultant
JCPenney (Sephora)
09.2018 - 05.2019
- Determine customer needs based on personal features and other customer preference related factors
- Explain and demonstrate use of cosmetics through actual application
- Responsible for achieving personal sales goals
- Attend product training classes and seminars
- Participate in pre-selling and sales driving events to maximize sales
- Ensure proper presentation, organization, storing, and replenishment of stock
- Clean or replace any broken or damaged products
- Handle all returns courteously and professionally
- Serve as a cashier and open credit cards
Sales & Support Generalist
Pink, (Victoria’s Secret)
12.2017 - 09.2018
- Ensure great customer service by assisting in availability, sizing and selection of merchandise
- Maintain store selling floor, visual displays, presentation and conditions
- Assist in daily store recovery, before during or after store opening hours
- Promote current sales and promotions to customers, including pricing of merchandise
- Complete sales transactions and maintain proper accountability at registers
Beauty Advisor
Impulse, (Macy’s)
02.2016 - 01.2017
- Determined customer needs based on personal features and other customer preference related factors
- Explained and demonstrated use of cosmetics through actual application
- Responsible for achieving personal sales goals
- Attended product training classes and seminars
- Participated in pre-selling and sales driving events to maximize sales
- Ensured proper presentation, organization, storing, and replenishment of stock
- Cleaned or replaced any broken or damaged products
- Handled all returns courteously and professionally
- Served as a cashier and opened credit cards
Beauty Advisor
Urban Decay, (L’Oréal LUXE)
11.2015 - 01.2016
- Determined customer needs based on personal features and other customer preference related factors
- Explained and demonstrated use of cosmetics through actual application
- Attended product training classes and seminars
- Participated in pre-selling and sales driving events to maximize sales
- Ensured proper presentation, organization, storing, and replenishment of stock
- Handled all returns courteously and professionally
- Served as cashier
Crew Member
Chipotle
03.2015 - 11.2015
- Took orders, prepared meals, packaging food items, and ringing up customer purchases
- Prepared food and ingredients, opened and closed the store, and cleaning
Sales Associate
Forever 21
10.2014 - 01.2015
- Responsible for assisting customers with product location, selection, availability, pricing, returns and sales items
- Assisted in setting up displays, stocking shelves, and opening/closing store
- Maintained store selling recovery, before, during or after store opening hours
- Promoting current sales and promotions to customers, including pricing of merchandise
Education
Esthetician License -
JD Academy
Danville, CA01.2020
AA -
Diablo Valley College
Pleasant Hill, CA05.2017
High School Diploma -
Deer Valley High School
Antioch06.2012
Skills
- Licensed Esthetician
- Facial treatments
- Relaxation
- Body and facial waxing
- Facial massage
- Shoulders
- Arms
- Neck
- State sanitation regulations
- Telephone Etiquette
- Cash Handling
- Listening Skills
- Time Management
- Customer Service
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Oral and writing communication
- File Organization
- Hospitality services
- Front Office Management
- Issue handling
- Skilled in Software
Timeline
Front Desk Receptionist
Massage Envy
08.2024 - Current
Front Desk
SoulCycle
07.2024 - Current
BrowsByKaylaMarie
Self Employed
07.2021 - Current
Product Consultant
JCPenney (Sephora)
09.2018 - 05.2019
Sales & Support Generalist
Pink, (Victoria’s Secret)
12.2017 - 09.2018
NFL Pro Cheerleader
E2K
05.2017 - 02.2024
Beauty Advisor
Impulse, (Macy’s)
02.2016 - 01.2017
Beauty Advisor
Urban Decay, (L’Oréal LUXE)
11.2015 - 01.2016
Crew Member
Chipotle
03.2015 - 11.2015
Sales Associate
Forever 21
10.2014 - 01.2015
AA -
Diablo Valley College
Esthetician License -
JD Academy
High School Diploma -
Deer Valley High School
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