Kayla Morrow
Oakdale,Tennessee
Summary
Dynamic leader with proven success at Cato Fashions, excelling in customer service and retail operations. Skilled in visual merchandising and inventory control, I boosted sales through strategic marketing and efficient stock management. Known for outstanding coaching and mentoring, I significantly enhanced team performance and customer satisfaction. Achieved and surpassed sales goals by fostering a goal-oriented team environment.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Cato Fashions
Rockwood, TN
05.2012 - 12.2021
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed store organization, maintenance, and purchasing functions.
Education
Basic Highschool Curriculum
Oakdale School
Oakdale, TN05.2011
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Decision-making skill
- Stockroom Management
- Friendly and outgoing
- Dependable and reliable
- Sales Growth
- Inventory Control
- Store maintenance
- Coaching and Mentoring
- Accurate money handling
- Visual Merchandising
- Merchandise Strategizing
- Sales Leadership
- Scheduling knowledge
- Stock management
- Store Opening and Closing
- Goal Setting
- Detail Oriented
- Hiring and Training
- Employee Scheduling
Timeline
Retail Store Manager
Cato Fashions
05.2012 - 12.2021
Basic Highschool Curriculum
Oakdale School