Kayla Moua

• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Scheduled appointments for patients via phone and in person.
• Trained new medical assistant staff members and apprentices
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Clinical rotations:

- Generations Fertility Clinic

- Urgent Care Union Corners

- Internal Medicine Odana Road Clinic

• Managed patient records using electronic health record systems.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Collected vital signs such as temperature, pulse rate, blood pressure, height, weight, and respiration rates.

• Scheduled appointments and coordinated patient flow efficiently.
• Assisted patients with insurance verification and financial inquiries.
• Communicated effectively with medical staff regarding patient needs.
• Collected co-pays and other payments from patients at time of service.
• Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.