Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kayla Nardi

West Allis,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Marketing Intern

Caravan Hospitality
Milwaukee, WI
06.2023 - Current
  • Developed content and promotional materials for various campaigns.
  • Created and executed social media strategies to increase customer engagement.
  • Researched competitors' marketing strategies and tactics.
  • Compiled data on customer demographics, preferences, needs, and buying habits.
  • Assisted in the development of pricing strategies to maximize profits.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.

Business Manager

Nomad Coffee Bar
Milwaukee, WI
02.2021 - Current
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Conducted research on current industry trends to identify potential areas for improvement in business operations.
  • Provided training sessions for employees on new software systems used in business operations.
  • Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
  • Negotiated pricing agreements with vendors and suppliers based on organizational needs.
  • Facilitated communication between different teams within the organization through regular meetings.

Barista Trainer

Colectivo Coffee Roasters
Milwaukee, WI
05.2019 - 02.2024
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Researched current trends in the coffee industry, keeping training content up-to-date and relevant.
  • Maintained records of all employee certifications and completed training sessions.

Business Manager

Oscars Frozen Custard
West Allis, WI
05.2012 - 05.2019
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Designed strategies for improving the quality of services provided by the organization.
  • Prepared monthly financial statements for review by executive leadership team.
  • Implemented safety protocols throughout the workplace to protect employees from harm.
  • Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.

Education

High School Diploma -

Nathan Hale
West Allis, WI
06-2014

Skills

  • Client Engagement
  • Data Analysis
  • Content Creation
  • Social media digital marketing

Affiliations

  • community Artist and live painter
  • volunteer work with community business' for mural work and painting

Timeline

Marketing Intern

Caravan Hospitality
06.2023 - Current

Business Manager

Nomad Coffee Bar
02.2021 - Current

Barista Trainer

Colectivo Coffee Roasters
05.2019 - 02.2024

Business Manager

Oscars Frozen Custard
05.2012 - 05.2019

High School Diploma -

Nathan Hale

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Kayla Nardi