Justin Carter
Hoover,AL
Summary
Sales and marketing professional with experience in lead conversion, client relationship management, and customer focused follow up. Consistently met sales targets while using CRM tools to track leads, support outreach, and maintain organized records. Known for clear communication, tailored solutions, and service that supports repeat business and team results. Upcoming University of Alabama at Birmingham graduate in the Charles and Patsy Collat Industrial Distribution Program .
Overview
7
7
years of professional experience
Work History
Marketing Intern
Gameday Men's Health
Hoover, Alabama
05.2026 - Current
- Created social media content for testosterone therapy and patient education topics.
- Supported the creation of marketing materials, including brochures, flyers, and online content.
- Developed promotional materials for clinic events and community partnerships, increasing visibility and support.
- Contributed to men’s health clinic marketing efforts and local outreach campaigns, enhancing community engagement.
- Maintained brand consistency across all marketing materials and digital platforms, reinforcing clinic identity in digital posts, flyers, and displays.
- Communicated with staff to gather content for patient-focused marketing messages.
- Analyzed market trends to identify potential opportunities.
- Organized promotional events such as webinars, conferences, and trade shows.
- Created content for company blog, newsletters, and email marketing campaigns.
Sales account representative
Smith Thompson
Plano, Texas
05.2025 - 04.2026
- Manage inbound inquiries from potential clients, offering accurate service information and tailored solutions. Conduct outbound calls to nurture leads and follow up with past customers. Explain home systems and smart home integrations, customizing offerings based on client needs. Track and manage leads in Salesforce, maintaining organized client records. Address customer questions with empathy, building trust to close deals. Provide quotes and coordinate with technicians for seamless installation, ensuring positive customer experiences. Consistently meet or exceed sales targets and KPIs, contributing to company financial goals.
- Met monthly sales targets to support team performance and revenue goals.
- Increased lead conversion rates through strategic follow-up actions, resulting in improved sales outcomes.
- Built and maintained strong client relationships, leading to increased repeat business opportunities.
- Streamlined lead tracking processes, improving overall CRM performance and data accuracy.
Inside sales Representative
Express Flooring
Arlington, TX
09.2024 - 04.2025
- Cultivated customer relationships, driving repeat business and client loyalty. Provided exceptional service through proactive communication and support. Negotiated contracts to secure long-term partnerships, aligning with financial objectives. Surpassed sales targets consistently, expanding opportunities with existing clients and collaborating with the sales team to meet quotas.
- Increased sales revenue through targeted initiatives that surpassed established targets.
- Generated new leads by cold calling potential clients to introduce services.
- Enhanced client retention through regular follow-up communications addressing concerns.
- Worked collaboratively with team members to formulate strategies for achieving sales goals.
- Attended training sessions focused on enhancing and refining sales skills and techniques.
- Coordinated and scheduled appointments with installers, designers, and sales teams to streamline processes.
- Supplied customers with detailed product information, including pricing and availability options.
- Collaborated with outside sales representatives to sustain and enhance product sales efforts.
- Engaged in trade shows and conventions aimed at generating valuable business leads.
Marketing Intern
Smoothie King Corp
Irving, Texas
05.2024 - 09.2024
- Tracked campaign performance metrics to boost brand awareness and strengthen client relationships through consistent communication, resulting in repeat business. Collaborated with sales team to manage leads and assist with proposals.
- Supported creation of marketing materials, including brochures, flyers, and online content, to drive engagement and outreach.
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
- Coordinated with external agencies and vendors to ensure timely delivery of marketing services.
- Attended monthly sales meetings to discuss strategies and share insights.
- Achieved sales quotas, reflecting commitment to targets.
- Supported financial goals through effective follow-ups.
Customer Service Agent
Enterprise Holdings
Hoover, Alabama
06.2019 - 04.2024
- Customer Service Agent at Enterprise Holdings, Birmingham AL, focused on enhancing customer satisfaction. Assisted a high volume of customers daily.
- resolution techniques, maintaining customer satisfaction.
- Addressed customer inquiries with detailed responses to ensure clarity and satisfaction, improving brand perception.
- Exhibited positive attitude while assisting diverse customers, enhancing their overall experience.
Education
Bachelor of Science - industrial distribution
University of Alabama Birmingham
Birmingham, Alabama12-2027
Associate of Science -
Shelton State
Tuscaloosa05-2023
Skills
- Inside Sales
- CRM Management
- Client Relationships
- Lead Management
- Sales Quotas
- Customer Service
- Negotiation
- Communication
- Microsoft Excel
- Customer service
- Social media marketing
- Inbound marketing
- Market analysis
- Sales techniques
- Event planning
- Client engagement
- Strategic marketing
- Presentation development
- Account management
- Product marketing
- Customer engagement
- Territory management
Personal Information
Industrial Distribution & Business Development Professional
B.S. in Industrial Distribution | Medical Distribution Concentration | University of Alabama at Birmingham
Timeline
Marketing Intern
Gameday Men's Health
05.2026 - Current
Sales account representative
Smith Thompson
05.2025 - 04.2026
Inside sales Representative
Express Flooring
09.2024 - 04.2025
Marketing Intern
Smoothie King Corp
05.2024 - 09.2024
Customer Service Agent
Enterprise Holdings
06.2019 - 04.2024
Bachelor of Science - industrial distribution
University of Alabama Birmingham
Associate of Science -
Shelton State