Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Newman

Massillon,OH

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. I am highly energetic and love meeting new people, with a super outgoing personality.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Stark Women's Center
02.2020 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Medical Secretary

NeuroCare Center
01.2019 - 02.2020
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
  • Facilitated timely referrals to specialists by obtaining necessary authorizations from insurance companies.
  • Contributed to the reduction of no-shows by sending appointment reminders via phone or email as per patient preferences.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Registered new patients in electronic medical records prior to appointment scheduling.

STNA

Amherst Meadows Care Center
01.2018 - 01.2019
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.

Sales Representative

Cricket Wireless
01.2018 - 01.2019
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.

Education

High School Diploma -

Perry High School
Massillon, OH
05.2017

Skills

  • Phlebotomy
  • Inventory Management
  • Patient Flow Management
  • Medical Terminology
  • Patient Scheduling
  • Procedure Assistance
  • Indirect Patient Care
  • Data Entry
  • HIPAA Compliance
  • First Aid
  • OB/GYN Procedures
  • Appointment Setting
  • Sterile Technique
  • EMR / EHR
  • CPR

Timeline

Medical Assistant

Stark Women's Center
02.2020 - Current

Medical Secretary

NeuroCare Center
01.2019 - 02.2020

STNA

Amherst Meadows Care Center
01.2018 - 01.2019

Sales Representative

Cricket Wireless
01.2018 - 01.2019

High School Diploma -

Perry High School

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Kayla Newman