Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kayla Norwood

South Boston,VA

Summary

Experienced Transport Driver offering exceptional skills in route planning gained during 3 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Experienced Delivery professional versed in schedules coordination, load inspections and route planning. Solid communication and problem-solving abilities. Valid Driver's license in Va. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated Internship Student working toward Human Services degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of [Software]. Reliable Intern studying Human Services seeks an internship opportunity to expand skills and gain valuable real-world experience. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

9
9
years of professional experience

Work History

Internship Student

Southern Virginia Higher Education Center
2010.12 - 2011.08
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Provided clerical support, addressing routine, and special requirements.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Sorted and organized files, spreadsheets, and reports.

Receptionist

SVCC Truck Driver Training School
2011.09 - 2012.01
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.

Transport Driver

3Ts Transport
2017.03 - 2020.03
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Closely monitored cargo during transit and maintained secure transport.
  • Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
  • Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.

Education

High School Diploma -

Halifax County High School
South Boston, VA
06.2010

Skills

  • Road Regulations Expertise
  • Securing Wheelchairs
  • Passenger Transport
  • Customer Relations
  • Transportation Logs
  • Ability to Lift 50 Pounds
  • Obtaining Information
  • Telephone Skills
  • Office Administration
  • Shorthand Writing
  • Visitor Check-In
  • Information Protection

Hobbies

I started when loss my job due to COVID-19. I was at home with my newborn and my 6th grader. I was so use to being out and doing something I said I need to do something to occupy my time maybe candles is easy to do. One I was on youtube and came across someone making a candle i wanted to try. So I started with candles at first it was hard but once I got the hang of it it was super easy. Then I wanted to try something else and that when I decided on body butter my son and I have sensitive skin so I thought it would be neat to make something that's all natural and and would be easy on our skin and the rest is history. 

Timeline

Transport Driver

3Ts Transport
2017.03 - 2020.03

Receptionist

SVCC Truck Driver Training School
2011.09 - 2012.01

Internship Student

Southern Virginia Higher Education Center
2010.12 - 2011.08

High School Diploma -

Halifax County High School
Kayla Norwood