Deana Blackwell

• Assisted in analyzing problems and worked with teams to develop solutions.
• Participated in workshops related to projects to gain knowledge.
• Shadow Technicians

• Managed day-to-day business operations.
• Leverage digital technologies such as social media platforms for scheduling appointments to increase operational efficiency and customer engagement.
• Trained and motivated employees to perform daily business functions.
• Incorporate tech tools into design process including graphic design software to produce intricate nail art as per customer preference and latest trends.
• Utilize Point-of-Sale (POS) for financial transactions, ensuring smooth cash flows and easy tracking of income and expenses.
• Implement data analysis tools to review customer feedback and market trends, using insights to adapt business strategies and improve service quality.
• Employ cloud-based inventory management system to monitor supplies, ensuring timely reordering and optimal stock levels,
• Apply digital accounting system to keep track of revenue, expenses, and overall salon profitability.

• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Oversaw schedule to manage appointments of new and existing clients.
• Streamlined sanitation protocols using task management software, ensuring regular documented cleaning procedures to mitigate infection risk.

Performed professional manicures on advertisement /editorial production sets for TV commercials and print ads

Collaborated with tech teams on advertisement/editorial production sets, incorporating digital graphics and special effects to enhance visual appeal of manicures for TV commercials and print ads