Kayla Olivia Ford

Owner of Renew Essence Esthetics, specializing in skin therapy and facial waxing.

• Discussed procedures and treatment options with clients.
• Fostered friendly, warm, and exceptional customer experience.
• Analyzed skin condition and made appropriate product recommendations.
• Advised clients on proper home-care regimens.
• Developed customized facial treatments for individual clients to address specific skin care needs.

• Company Overview: A mobile bakery in Fresno, CA that does vendor events and completes custom online orders for cakes, cupcakes, and various baked goods.
• A mobile bakery in Fresno, CA that does vendor events and completes custom online orders for cakes, cupcakes, and various baked goods.

• Coordinated daily housekeeping operations for the entire clinic.
• Developed and implemented cleaning schedules.
• Independently managed all housekeeping operations with minimal oversight.
• Managed inventory and procurement of cleaning supplies and equipment.
• Implemented waste disposal and recycling procedure.

• Delivered exceptional customer service.
• Operated POS systems.
• Maintained cleanliness and organization of the drive-thru area.
• Monitored inventory levels for drive-thru supplies.
• Assisted in training new team members.
• Followed safety protocols and company guidelines.